Prism Plus Shower Enclosure

Print
  • New
custom glass

  • bvseo_sdk, p_sdk, 3.1.0
  • CLOUD, getContent, 38.49ms
  • REVIEWS, PRODUCT
  • bvseo-msg: HTTP status code of 404 was returned; HTTP status code of 404 was returned;

what makes the door stay against the water seals. Is there an adjustment made to the hinges or does the sweep control how tight the closure will be?

Asked by: install guy
Thank you for reaching out to DreamLine and we are sorry that the response did not post previously. The hinges on the Prism Plus are designed to overclose by about 5° so that when the door closes, it rests tightly on the anti-water strip that is attached to the stationary panel. Magnetic strips are not needed or recommended. If you have any other questions or would like to discuss this further, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our LiveChat feature on DreamLine.com. Thank you for considering DreamLine.
Answered by: DreamLine Support 1
Date published: 2018-06-06

I have installed my 36" x 36" prism plus shower frameless enclosure I can't get the door to close tight I have tried to adjust using the adjustment screws but no luck. Should the door be open when I loosen the screws then close when I tighten HELP?

Asked by: Rick c
I have the same product and asked the same questions of Dreamline. They did not help me at customer support. I feel the problem lies in the design of the door hinge. With no spring in the hinge to keep the door closed against the seal, the door can be bumped open and will leave that gap until it is noticed by the person in the shower or by the people on the floor below wondering where the water is coming from. Were you able to make any adjustments that helped seal the door?
Answered by: Heycon
Date published: 2018-04-16

36 x 36 prism plus - Installer cut the hinge seal incorrectly - what model # vinyl door seal do I need to order for the hinge side of the door

Asked by: Onthenose1
Thank you for reaching out to DreamLine! We understand that mistakes can happen and replacement parts are readily available through DreamLine's Customer Support Team! DreamLine's Customer Support Team can be reached by phone at 866-731-2244 or by email at support@dreamline.com. We are available M-F from 8am-7pm EST and Saturday from 9am-5pm EST. We are also available through our LiveChat feature on this website. Thank you for choosing DreamLine! We look forward to helping you soon!
Answered by: DreamLine Support 1
Date published: 2018-03-27

Is it available in frosted glass?

Asked by: 10101
Thank you for your question. Unfortunately, the Prism Plus is not available in frosted glass in our core product. DreamLine does have a Custom Glass Group that may be able to make the perfect shower enclosure to fit your needs. Your retailer will need to submit a drawing with specific measurements and requirements to customglass@dreamline.com. DreamLine's Custom Glass Group will return a quote for your shower enclosure in 1-2 business days. If you have any questions about measurements and door sizing, please do not hesitate to call our DreamLine Customer Support Department at 866-731-2244 or email us at support@dreamline.com. We are available 8am to 7pm EST, Monday through Friday and Saturday from 9am to 5pm EST. We will be happy to answer all of your questions. Thank you for considering DreamLine!
Answered by: DreamLine Support 2
Date published: 2018-02-25

Do you make a neo shower glass enclosure the fit a 34" base?

Asked by: Ellie
Thank you for reaching out to DreamLine. Unfortunately, we do not make a shower enclosure for a 34" neo-angle shower base at this time. This is something that DreamLine's Custom Glass Group may be able to help you with, however. Your retailer will need to send an email to customglass@dreamline.com with your finished dimensions and specifications. Our Custom Glass Group will return a quote to your retailer within 1-2 business days for you to consider. If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!
Answered by: DreamLine Support 1
Date published: 2018-02-19

I purchased a 36x36 shower base and door The shower door SHEN 2636360 has three glass panels. Two are 18.5 inch wide, the door is 23.5 '. tile to end of pan is 35 and the door is too big.what should i do?

Asked by: dontknow
I assumed that 36" base and 36" enclosure would go together... I guess that's what happens when you ASSUME! Need a 38" base.
Answered by: dbrown48
Date published: 2018-01-14

How long does the water protestant last on the glass. Does it come with a warrantee?

Asked by: Elissa
Thank you for reaching out to DreamLine. The Prism Plus shower enclosure carries with it a limited lifetime warranty on the glass and hardware. If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any other questions you may have. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!
Answered by: DreamLine Support 1
Date published: 2018-01-05

Where do I find the hexagon/honeycomb wall from the display pictures!?

Asked by: Jex02
Thank you for reaching out to DreamLine. Unfortunately, the walls you are seeing are not actual walls with tile, but graphic representations of tiled walls. Please speak with a tile store regarding something similar. If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!
Answered by: DreamLine Support 1
Date published: 2017-11-06
  • y_2018, m_6, d_18, h_21CST
  • bvseo_bulk, prod_bvqa, vn_bulk_2.0.8
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_13
  • loc_en_US, sid_SHEN-2634340, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_bathauthority
  • bvseo_sdk, p_sdk, 3.1.0
  • CLOUD, getContent, 79.31ms
  • QUESTIONS, PRODUCT

Send to a Friend

Prism Plus Shower Enclosure

Prism Plus Shower Enclosure

Track Your PO