Prism Plus Shower Enclosure

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What is the depth of the L-brackets at the top, from the pane of glass? How far does it extend into the shower? I have a shower niche that I am afraid this will interfere with.

Asked by: RustRod
Thank you for contacting DreamLine Shower Doors! The portion of the L-Bracket that installs into the finished wall is approximately 5 7/8" in length. The portion of the L-Bracket that installs on the top front portion of the stationary panel is approximately 11 3/4" in length. Again, thank you for contacting DreamLine Shower Doors! If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our LiveChat feature on DreamLine.com.
Answered by: Dreamline Support 3
Date published: 2018-09-05

What is the shower drain rough in

Asked by: Jimbab
Thank you so much for reaching out to DreamLine. The shower base for the 34x 34" Prism Plus is a 36" x 36" double threshold neo-angle. The drain location is 12" x 12" from corner. This dimension is from the studs. I hope this helps. If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!
Answered by: DreamLine Support 2
Date published: 2018-07-31

Hi, is it possible to just buy the metal kits for this door?  I have the base and glass and received the metal to attach the glass in the wrong finish

Asked by: Kristi
Thank you for reaching out to DreamLine. Please contact DreamLine Customer Support regarding your order. An experienced technician will be happy to help you with the correct finish. DreamLine's Customer Support Team can be reached by phone at 866-731-2244 or by email at support@dreamline.com. We are available M-F from 8am-7pm EST and Saturday from 9am-5pm EST. We are also available through LiveChat on the website. Thank you for choosing DreamLine.
Answered by: DreamLine Support 1
Date published: 2018-07-20

what makes the door stay against the water seals. Is there an adjustment made to the hinges or does the sweep control how tight the closure will be?

Asked by: install guy
Thank you for reaching out to DreamLine and we are sorry that the response did not post previously. The hinges on the Prism Plus are designed to overclose by about 5° so that when the door closes, it rests tightly on the anti-water strip that is attached to the stationary panel. Magnetic strips are not needed or recommended. If you have any other questions or would like to discuss this further, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our LiveChat feature on DreamLine.com. Thank you for considering DreamLine.
Answered by: DreamLine Support 1
Date published: 2018-06-06

I have installed my 36" x 36" prism plus shower frameless enclosure I can't get the door to close tight I have tried to adjust using the adjustment screws but no luck. Should the door be open when I loosen the screws then close when I tighten HELP?

Asked by: Rick c
I have the same product and asked the same questions of Dreamline. They did not help me at customer support. I feel the problem lies in the design of the door hinge. With no spring in the hinge to keep the door closed against the seal, the door can be bumped open and will leave that gap until it is noticed by the person in the shower or by the people on the floor below wondering where the water is coming from. Were you able to make any adjustments that helped seal the door?
Answered by: Heycon
Date published: 2018-04-16

36 x 36 prism plus - Installer cut the hinge seal incorrectly - what model # vinyl door seal do I need to order for the hinge side of the door

Asked by: Onthenose1
Thank you for reaching out to DreamLine! We understand that mistakes can happen and replacement parts are readily available through DreamLine's Customer Support Team! DreamLine's Customer Support Team can be reached by phone at 866-731-2244 or by email at support@dreamline.com. We are available M-F from 8am-7pm EST and Saturday from 9am-5pm EST. We are also available through our LiveChat feature on this website. Thank you for choosing DreamLine! We look forward to helping you soon!
Answered by: DreamLine Support 1
Date published: 2018-03-27

Is it available in frosted glass?

Asked by: 10101
Thank you for your question. Unfortunately, the Prism Plus is not available in frosted glass in our core product. DreamLine does have a Custom Glass Group that may be able to make the perfect shower enclosure to fit your needs. Your retailer will need to submit a drawing with specific measurements and requirements to customglass@dreamline.com. DreamLine's Custom Glass Group will return a quote for your shower enclosure in 1-2 business days. If you have any questions about measurements and door sizing, please do not hesitate to call our DreamLine Customer Support Department at 866-731-2244 or email us at support@dreamline.com. We are available 8am to 7pm EST, Monday through Friday and Saturday from 9am to 5pm EST. We will be happy to answer all of your questions. Thank you for considering DreamLine!
Answered by: DreamLine Support 2
Date published: 2018-02-25

Do you make a neo shower glass enclosure the fit a 34" base?

Asked by: Ellie
Thank you for reaching out to DreamLine. Unfortunately, we do not make a shower enclosure for a 34" neo-angle shower base at this time. This is something that DreamLine's Custom Glass Group may be able to help you with, however. Your retailer will need to send an email to customglass@dreamline.com with your finished dimensions and specifications. Our Custom Glass Group will return a quote to your retailer within 1-2 business days for you to consider. If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!
Answered by: DreamLine Support 1
Date published: 2018-02-19
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Prism Plus Shower Enclosure

Prism Plus Shower Enclosure

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