WHY WORK FOR DREAMLINE?

A great place where employees can share ideas on how to improve the company as a place of business. Ideas are valued, appreciated and strongly considered at DreamLine. Our corporate culture is to ensure the happiness of our employees. Happy employees ensure that our customers and partners are 100% satisfied. DreamLine doesn’t offer jobs, we offer careers. We are committed to putting the right people in the right positions and offer opportunities of advancement to those who excel.

DreamLine is a technology-driven designer, manufacturer, and marketer of premium shower products, including frameless glass shower doors, shower enclosures, and acrylic shower bases. DreamLine offers over 4,000 products across over 60 models including a number of top-selling frameless shower doors. DreamLine’s disruptive technology has enabled it to offer a large variety of stock shower doors to meet the diverse style and appearance preferences of consumers, designers, and builders, at a fraction of the cost of custom shower door options. DreamLine will continue to invest in cutting edge technology to enhance its market-leading position.

  • Customer Service Representative- Warminster, PA

    • Job Summary

      The Customer Service Representative is responsible for managing customer queries and complaints. They will process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

       
    • Essential Responsibilities

      • • Maintaining a positive, empathetic and professional attitude toward customers at all times.
      • • Responding promptly to customer inquiries.
      • • Communicating with customers through various channels.
      • • Acknowledging and resolving customer complaints.
      • • Knowing our products inside and out so that you can answer questions.
      • • Processing orders, forms, applications, and requests.
      • • Keeping records of customer interactions, transactions, comments and complaints.
      • • Communicating and coordinating with colleagues as necessary.
      • • Providing feedback on the efficiency of the customer service process.
      • • Ensure customer satisfaction and provide professional customer support.
       
    • Qualifications

      • • High school diploma, general education degree or equivalent.
      • • Ability to stay calm when customers are stressed or upset.
      • • Comfortable using computers.
      • • Experience working with customer support.
       
    • Please submit your resume with salary requirements to recruiting@dreamline.com.

    • DreamLine provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    • This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

  • Outside Sales Representative- North California

    • Job Summary

      The Outside Sales Representative is responsible for developing relationships with DreamLine dealers (delivering timely communication, expert product knowledge, and a positive experience) while growing DreamLine sales opportunities and revenue in the field.

       
    • Essential Responsibilities

      • • Effectively communicate DreamLine’s value proposition to prospective and current DreamLine dealers.
      • • Systematically manage and cultivate a portfolio of accounts to develop long term, positive, and increasingly profitable relationships.
      • • Meets or exceeds KPI’s to hit company objectives including (a) obtaining high levels of dealer satisfaction, and (b) increasing portfolio revenue by both upselling/broadening current accounts as well as generating/securing new dealer accounts utilizing a variety of methods including networking opportunities.
      • • Initiates strategic and ongoing communication with all accounts, satisfying dealer needs, responding to their inquirer’s in a timely manner, and aspiring to deliver best-in-class service.
      • • Develops, together with department leadership, strategic sales initiatives, value incentives, and promotions.
      • • Assists and supports the strategy and execution of product launches and promotions.
      • • Maintains responsibility for the entire sales life cycle, from account forecasting, budget appropriation, sales (individual transaction) tracking, monitoring of sales metrics, etc.
      • • Manages efforts in order to reach targets aligned with company objectives, as well as, making recommendations for process improvements and tactically identifying new dealer growth opportunities.
      • • Provides accurate dealer/sales data for reporting purposes (to managers, executive management, and other key stakeholders).
      • • Maintains professional and technical knowledge by attending educational seminars/workshops and benchmarking state-of-the-art practices.
      • • Cross trains back-up support staff.
      • • Deliver, set up and maintain physical product displays and product literature in each account location
      • • Promotes a cooperative work environment and support coworkers by interacting and responding respectfully and assisting in other areas as needed.
      • • Travels daily and is able to manage a travel schedule that allows for maximum sales visits.
       
    • Qualifications

      • • Bachelor’s degree in Business, Marketing, or equivalent
      • • 3 or more years of proven Customer Relations experience.
      • • Proven experience with Customer Relationship Management (CRM) software (Salesforce preferred) &/or Project Management (PM) software.
      • • Experience managing customers and call reporting on sales.
      • • Experience in the glass industry, building materials or construction preferred.
      • • Understands pricing, general math, general measuring, and the ability to quote jobs
      • • Moderate knowledge and ability to use the internet, Microsoft Office i.e. Excel, Word, Outlook.
      • • Self-motivated and comfortable working with little or no direction.
      • • Detail oriented, excellent organizational and multitasking skills.
      • • Ability to write routine reports for correspondence.
      • • Must be able to easily understand customer’s needs, communicate effectively internally and externally and follow up with customers as needed.
      • • Active listener and effective communicator (all mediums), ensuring a client-centric attitude, with the ability to adapt to a client’s (and the company’s) changing needs &/or priorities.
      • • Dependable with a strong work ethic plus a professional and engaging attitude.
       
    • Please submit your resume with salary requirements to recruiting@dreamline.com.

    • DreamLine provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    • This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

  • Senior Mechanical Engineer- Warminster, PA

    • Job Summary

      The Senior Mechanical Engineer is responsible for developing solutions and performing technical calculations supporting design. Solutions shall consider machine performance, project timing, and project budget before implementation.

       
    • Essential Responsibilities

      • • Works alongside project management teams to providing leadership, technical support, and guidance to successfully monitor progress and implementation of engineering initiatives.
      • • Provides leadership and direction to Mechanical Engineers and junior members of the staff.
      • • Provides the leadership and guidance for developing test prototypes.
      • • Ensures all relevant safety objectives and legal requirements are observed for all work completed.
      • • Interprets project requirements, identify, and address design parameters, and ensure solutions are implemented accurately and in budget.
      • • Develops project requirements and design specifications from sales proposals and customer documentation.
      • • Identifies solutions to improve production efficiency.
      • • Uses design software to develop models and drawings of new products.
      • • Maintains existing engineering records and designs.
      • • Assess all engineering prototypes to determine issues or risks.
      • • Estimates cost limits and budgets for new designs.
      • • Works with vendor to develop/maintain the manufacturing process of all designs.
      • • Coordinates with other engineers, management, and the creative department.
      • • Interprets project requirements, identify, and address design parameters, and ensure solutions are implemented accurately and in budget.
      • • Develops project requirements and design specifications from project management.
      • • Presents and reviews product implementation progress to senior management.
       
    • Qualifications

      • • Bachelor’s degree in design engineering or Mechanical engineering, product design or relevant field.
      • • 5 or more years of experience in a similar role.
      • • Accurate and strong attention to detail.
      • • Experienced user of computer hardware and software to include, but not limited to, Word, Excel, PowerPoint, and Outlook.
      • • Proficient in MS Office and Solidworks design software.
      • • Ability to multitask and manage time effectively.
      • • Excellent interpersonal skills, well organized, detail oriented and able to work in a fast pace environment.
      • • Collaborative team member with the ability to interact with individuals at all levels of the organization.
      • • Strong interpersonal skills including verbal and written communication.
      • • Critical thinking with exceptional problem-solving skills.
      • • Ability to meet deadlines and to take initiative in the development, prioritization, and completion of projects
      • • Strong project management, organizational and time management skills
      • • Excellent problem-solving, analytical, and evaluative skills.
      • • Excellent leadership and decision-making skills.
       
    • Please submit your resume with salary requirements to recruiting@dreamline.com.

    • DreamLine provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    • This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

  • Warehouse 2nd Shift Manager - Warminster, PA

    • Job Description

      The Warehouse Operations Manager is responsible for all facets of warehouse operations including receiving and distribution. Directs and coordinates activities of personnel either personally or through subordinate supervisors, ensuring the processes and productivity targets are in accordance with established procedures and policies.

       
    • Job Responsibilities

      • Provide leadership by establishing clear expectations, motivating and training employees for proficiency and growth opportunities.
      • Maximize operational efficiency by using defined metrics to improve operational performance and effectively monitor the same.
      • Manage and assign specific responsibilities to personnel.
      • Schedule and assign employees based on daily workflow and backlog, maximizing shipping and receiving output.
      • Demonstrate high standards of work practices and safety conscious behavior, while operating in a fast-paced work environment.
      • Maintain a high level of detail management.
      • Continuously meet and develop internal standards for all warehouse, logistics, and inventory control.
      • Manage stock control and reconcile with the data storage system.
      • Liaise with client, supplies and transport companies.
      • Adhere to regulatory standards for all warehousing, handling, and shipping.
      • Provide timely, accurate, and complete reports to department head.
      • Actively participate in weekly meetings to share updates, resolve issues and suggest opportunities for improvement and efficiency.
      • Actively participate in weekly meetings to share updates, resolve issues and suggest opportunities for improvement and efficiency.
      • Ensure all team members are properly trained and certified to operate all equipment used in the warehouse consistent with OSHA requirements.
      • Shift Schedule- 3:30 PM- 12:00 AM Monday through Friday
       
    • Position Qualifications

      • Bachelor’s degree from accredited four-year college/university in Supply Chain Management or Business Logistics preferred.
      • 5 to 7 years supervisory experience in a warehouse, distribution, operations or another service-related environment.
      • Computer proficiency (Word, Excel, Outlook).
      • Strong attention to detail.
      • Process excellent communication skills.
      • Lean Process Improvement.
      • Change Management.
      • Critical thinker, active listener, and effective communicator (both written & verbal).
       
    • Please submit your resume with salary requirements to recruiting@dreamline.com.

    • DreamLine provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    • This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

  • Warehouse Associate/Forklift Operator - Warminster, PA

    • Job Description

      The Warehouse Associate is responsible for fulfilling customer orders by receiving, moving, stacking, and shipping materials in a fast-paced, physical environment. Warehouse Associates serve as team members in receiving, pick and pack, forklift operations, shipping, pallet building, and more.

       
    • Job Responsibilities

      • Prepare, pack, and load orders for shipment as they are assigned.
      • Receive, label, stock, and rotate inventory to proper staging and storage zones.
      • Utilize scanner to record materials received and distributed.
      • Safely operate forklift to move pallets and/or merchandise to designated areas.
      • Assist in various warehouse maintenance tasks, including sweeping floors, storing equipment, etc. to maintain a clean and safe working environment.
       
    • Position Qualifications

      • High School diploma or equivalent.
      • At least 18 years of age or older.
      • Flexibility to work overtime as needed.
      • Must be able to lift to 50 pounds.
      • Ability to stand for long periods of time.
      • Strong comprehension and communication skills, both verbally and in writing.
      • Familiarity with shipping software a plus.
      • Certified forklift operator a plus
       
    • Please submit your resume with salary requirements to recruiting@dreamline.com.

    • DreamLine provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    • This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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