Prism Lux Neo Angle Shower Enclosure & White Base Kit

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It appears this unit base DTL- 2042420 comes with an optional drain location of 14 3/8 "x 14 3/8 " is this correct? Also do have neo angle base and or 42" neo round shower with a drain location of 16" x 16"?

Asked by: Csurf
Thank you for reaching out to DreamLine! The base location that is on the technical drawing is the correct drain location at 14-3/8" by 14-3/8". Unfortunately, we are unable to customize the drain location at this time. If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our LiveChat feature on DreamLine.com. Thank you for considering DreamLine!
Answered by: DreamLine Support 1
Date published: 2018-08-25

Are replacement parts available?

Asked by: Diniosaur 302
Thank you for your question. Please contact the DreamLine Customer Support Team in regards to replacement parts. We can be reached at 866-731-2244 and are available 8am to 7pm EST, Monday through Friday and, Saturdays from 9am to 5pm EST. You may also send us an email to support@dreamline.com. We look forward to speaking with you soon!
Answered by: DreamLine Support 2
Date published: 2018-02-06

what is the drain location from the wall 12 inchs?

Asked by: garyd
Thank you for your question. Yes, the drain location on this base is 12"x12". If you have any other questions, please do not hesitate to contact DreamLine Customer Support Team at 866-731-2244 or email us at support@dreamline.com. We are available 8am to 7pm EST, Monday through Friday and Saturday 9am to 5pm EST. We will be happy to answer any questions you may have. Thank you for considering DreamLine!
Answered by: DreamLine Support 2
Date published: 2018-01-12

I searched everywhere, all the sites in the "Where to Buy", but I can't find anyone offering this enclosure in "Satin Black" color. Has it stopped production or is it a new model?

Asked by: ccflyer
Thank you for reaching out to DreamLine. The Prism shower enclosure in Satin Black with a Black shower base is model #DL-6050-88-09. I am showing that the kit is in stock and can be ordered by all retailers. I would suggest taking that model number to your retailer and requesting that they order it from DreamLine. Hope this is helpful. If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!
Answered by: DreamLine Support 1
Date published: 2017-10-30

We already have the 42" base we ordered so plumber could install first and tile guys could do back of shower. We did not realize this came with the base. Can the prizum lux 42" shower be ordered without the base and what is the cost?

Asked by: Vickie
Thank you for reaching out to DreamLine. The Prism Lux you will need is the 40" model and the number for that is SHEN-2240400. You can place that model number in your internet browser and all of the retailers that sell our products will come up for you to choose from. If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!
Answered by: DreamLine Support 1
Date published: 2017-08-04
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Prism Lux Neo Angle Shower Enclosure & White Base Kit

Prism Lux Neo Angle Shower Enclosure & White Base Kit

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