Prism Lux Hinged Shower Enclosure

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Prism Lux Hinged Shower Enclosure is rated 3.5 out of 5 by 6.
Rated 1 out of 5 by from Leaking hinges Just like the other review states, the hinges leak very badly. Bad design. Had to design my own cover flaps for the hinges, not happy, do not buy this shower, under any circumstances. I have installed many showers, this was by far the most difficult to install, and the most disappointing.
Date published: 2016-11-03
Rated 5 out of 5 by from Yes, a home builder can do this! Every review about this shower led me to believe that it was too difficult to do as a DIY project, but since I have done just about every other type of home building project, I figured that I could do it. As long as you follow the directions completely, install the tile perfectly square, plumb, and level, and take your time, you can do it too! The shower turned out to be stunning, and I am very proud of this enclosure. The manufacturer answered a few questions along the way, and always sounded more than happy to help.
Date published: 2016-12-06
Rated 5 out of 5 by from Dream Line Prism Lux Frameless Excellent product, price way cheaper than orange or blue box company can get them. Delivery was very quick and courteous, well packed on a pallet to prevent damage, very heavy though so have help ready to move it. Install was fairly easy, make sure your walls are square and plumb and floor pan level or you may struggle a bit to line it up. Again have a helper ready as glass is heavy and you will need the extra hand to get it in place. Great looking shower, we love it! total project time was 3 days start to finish.
Date published: 2018-01-24
Rated 4 out of 5 by from Love our enclosure. Installed a few years ago and love the look and function. I wanted to replace the plastic seals due to hard water residue. When I had a hard time finding them online, Dreamline apologized and sent me a set for free. Fantastic product and customer service.
Date published: 2018-01-15
Rated 1 out of 5 by from Pretty, strong, but lacking basic design around the seals... I purchased this shower in August. My contractor complained that it was difficult to install and align. I initially thought he was exaggerating. When I tried the shower, water leaked all over the floor around it. Being an engineer, I searched for the cause. The water was pouring out around the hinges. I read the (quite lacking) instructions again thinking that my contractor did something wrong, but found nothing obvious about how to properly seal the hinges. After trying some adjustments, I contracted Dreamline customer support, who were very nice. They requested photos and consulted their engineers. They sent back photos and explanations which were different from the enclosed instructions. They also mailed me some additional parts which were not included in the original package or mentioned in the instuctions.I finally got to a workable (but not perfect) shower after following the new directions and improvising on top. The base is strong and well made as are the glass and the hinges, but I am very disappointed with the seals and how they are meant to fit all around.
Date published: 2014-11-13
Rated 5 out of 5 by from Great quality I love it! Very nice and strong glass and good quality.
Date published: 2017-06-06
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My shower walls are glass tile. What is the best adhesive to use to secure the frame mounting hardware to the glass tiles? DreamLine Prism Plus Frameless.

Asked by: RainMan
Thank you for reaching out to DreamLine. The Prism Plus U-channel must be screwed to the wall. It cannot be adhered to the wall with adhesive only. The same is true for the Prism Lux brackets, they must be screwed to your wall. If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our LiveChat feature on DreamLine.com. Thank you for considering DreamLine.
Answered by: DreamLine Support 1
Date published: 2018-07-09

Just installed the PrismLux neo angle shower enclosure. No matter what we do the door will not close. Is there an adjustment on the hinges that we are missing? In the directions it says, "after final adjustment" but no directions how to perform these? 

Asked by: Gayle H
Thank you for reaching out to DreamLine. We recommend that you contact DreamLine Customer Support to speak with a technician. The technician may request photos to help diagnose what could be wrong. DreamLine's Customer Support Team can be reached by phone at 866-731-2244 or by email at support@dreamline.com. We are available M-F from 8am-7pm EST and Saturday from 9am-5pm EST. We are also available through LiveChat on the website or by emailing support@dreamline.com. Thank you for choosing DreamLine. We look forward to helping you soon!
Answered by: DreamLine Support 1
Date published: 2018-07-02

 Can you please tell me the difference between the prism lux and prism plus enclosure?

Asked by: The J
Thank you for reaching out to DreamLine. The Prism Plus is a hinged shower enclosure that allows for 1/4" adjustment on each side for out of plumb conditions. The Prism Plus comes with DreamLine's patented L-Bar support brackets for unobstructed structural support. The Prism Lux is also a hinged shower enclosure, but with no ability to adjust for out of plumb conditions. Your walls must be plumb for a successful installation of the Prism Lux. We recommend that you enlarge the photos on your computer monitor to clearly see the features and differences among the models. All of our Neo-Angle shower enclosures will work perfectly on a DreamLine SlimLine Neo-Angle shower base that is approximately 2" larger than the size of the shower enclosure. If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our LiveChat feature on DreamLine.com. Thank you for considering DreamLine!
Answered by: DreamLine Support
Date published: 2018-06-19

If im building my own curb what is finish dimensions of glass and door framing so i can get side panel and door on center of curb

Asked by: Darren
Thank you for reaching out to DreamLine. The Prism Lux requires a minimum threshold width of 1-1/2" for installation. This is due to the bracket on the stationary panel that holds the panel to the threshold. You are welcomed to look at the Technical Drawings on this page for all of the dimensions of the Prism Lux shower enclosure. Hope you find this helpful. If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our LiveChat feature on DreamLine.com. Thank you for considering DreamLine.
Answered by: DreamLine Support 1
Date published: 2018-05-07

Can you order a replacement door for a  neo angle prism lux shower enclosure

Asked by: Lizabeth
Thank you for reaching out to DreamLine. Replacement parts are available by working with DreamLine Customer Support. DreamLine's Customer Support Team can be reached by phone at 866-731-2244 or by email at support@dreamline.com. We are available M-F from 8am-7pm EST and Saturday from 9am-5pm EST. We are also available through LiveChat on our website, dreamline.com. We have technicians on hand to help with this. Please have your original purchase information available. Thank you for choosing DreamLine! We look forward to helping you soon!
Answered by: DreamLine Support 1
Date published: 2018-03-20

Can the door be configured to swing out?

Asked by: Chuck123
Thank you for reaching out to DreamLine. The PrismLux will arrive to you with the hinges set to open outward. If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our LiveChat feature on DreamLine.com. Thank you for considering DreamLine!
Answered by: DreamLine Support 1
Date published: 2018-04-18

Recently installed a Prism Lux frameless enclosure. The door will not close all the way. Re-adjusted the door several times. Take the plastic strip off the hinged side the door shuts. Advise please.

Asked by: JDarrow
Thank you for reaching out to DreamLine. It sounds as if the anti water strip may not be cut and notched properly. We invite you to contact our DreamLine Customer Support Team at 866-731-2244 to discuss this further. We can also be reached by sending an email to support@dreamline.com or through LiveChat on DreamLine.com. Our hours of operation are 8am-7pm EST, Monday through Friday and Saturday from 9am-5pm EST. Our experienced representative will send you a new side strip and provide photos of the correct way to notch this strip. Since the door closes when the strip is not in place, it is definitely a strip installation issue. Please have your purchase information available so that we may locate your order in our system. Thank you for choosing DreamLine. We are sure we can help you work this out.
Answered by: DreamLine Support
Date published: 2018-02-19

We already purchased the base from Lowe's . Can we order doors seperate

Asked by: Norm
Thank you for reaching out to DreamLine. Yes, you can purchase the PrismLux shower enclosure separately. Please remember that if you have a 36" neo-angle shower base, you will need to order a 34" PrismLux shower enclosure. The shower enclosure size should be 2" smaller than the shower base size. Hope this is helpful. If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any other questions you may have. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!
Answered by: DreamLine Support 1
Date published: 2018-01-19
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Prism Lux Hinged Shower Enclosure

Prism Lux Hinged Shower Enclosure

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