Prism Pivot Shower Enclosure

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Prism Shower Enclosure is rated 4.7 out of 5 by 16.
Rated 4 out of 5 by from Very nice doors with a few drawbacks First, this is a very nice unit-much heavier than what you would find at local big box store. Because of the weight of the glass, installing it is a two-person job at least for the door. The installation instructions were very clear and there is some adjustment for out of plumb walls but as with most shower enclosures, not much room for error. The only negative is the plastic trim around the door sides to stop water spray are kind of cheap and detract a bit from the overall good quality of the door. We actually only put the door closure trim on since it is tile floor. As compared to having a custom door made, its half the price. Overall very nice.
Date published: 2014-04-07
Rated 5 out of 5 by from Couldn't be HAPPIER! Installed about 2 months now and love the look and quality of this product. It is strong and solid and looks absolutely gorgeous in the bathroom. Installation was not too difficult and the schematics available via the website were clear and concise. Customer service was EXCELLENT. Had a small issue with one of the support bar holes not being drilled out and within a few days had a replacement sent. When asking about a Spanish language installation guide an employee offered to personally communicate with us and translate as they did not yet have the installation instructions in Spanish. The only issue was the one week delay in quoted delivery causing us to adjust the bathroom reno. This may have been the fault of the Home Improvement store and I mention it only so other customers are made aware and allow some flexibility in their renovation plans.
Date published: 2016-08-20
Rated 4 out of 5 by from Nice looking and heavy duty.... Recently installed this shower door in our bath. We are older homeowners and the instructions were straight forward for the most part. The thing we had the most trouble with was the magnetic and water strips. A little vague as to how to install them. It's obvious where they go, however, beware of installing the magnetic strips upside down...yes, there is a difference!!!
Date published: 2016-06-14
Rated 5 out of 5 by from Customer Support We love the product, however the thing that impressed us most, is Kelly Schultz. Your lead customer support. We had a problem, we sent her pictures, and she solved the problem for us and was very diligent and patient with us. Kelly Schultz should be commended.
Date published: 2016-12-07
Rated 5 out of 5 by from Love it!! We installed our enclosure about a year ago. We tiled our shower and floor. Have had no problems at all. Because we have such hard well water, we wipe it down after each shower and it still looks new. Highly recommend this to anyone.
Date published: 2016-08-31
Rated 4 out of 5 by from Nice Product, Great Customer Service We bought this product via Amazon and upon receipt realized that the splash guard was missing. We contacted DreamLine and they promptly shipped out the replacement part. The shower looks great and is made of quality materials.
Date published: 2017-01-16
Rated 5 out of 5 by from Amazing product Absolutely love this shower! It is very high quality and looks beautiful. Am very happy with our purchase and already have a friend who is buying one for their home as well after seeing ours.
Date published: 2017-12-11
Rated 5 out of 5 by from Corner shower unit Replaced an old corner shower unit that had a lot of metal trim where mold could fester This Dreamliner unit is so clean and simple and is a good looking unit. Easy to clean
Date published: 2016-08-25
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Greetings, is there a door stop or accessory that can be fitted to the door to prevent it from opening up so far that it bumps a wall or bathroom fixture? Also, is there any concern if the door bumps a wall, fixture, etc?

Asked by: sisu15
Thank you for reaching out to DreamLine. As with any glass product in your home, care should be taken to avoid bumping the glass panel on a wall or fixture of any kind. DreamLine does not have stoppers that can be put on the units and we do not recommend the purchase of any aftermarket stops or hardware. We invite you to contact our DreamLine Customer Support Team at 866-731-2244 to discuss this further. We can also be reached by sending an email to support@dreamline.com and through our LiveChat feature on DreamLine.com. Our hours of operation are 8am-7pm EST, Monday through Friday and Saturday from 9am-5pm EST. Thank you for considering DreamLine.
Answered by: DreamLine Support 1
Date published: 2018-05-02

what is the door swing measurement from hinge side including stationary wall? I need to see if it will clear current toilet location.

Asked by: OU812
Thank you for reaching out to DreamLine. The DreamLine Prism shower door has a door swing of appx. 22-3/16" from the pivot point. We hope this information is helpful. If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our LiveChat feature on DreamLine.com. Thank you for considering DreamLine!
Answered by: DreamLine Support 1
Date published: 2018-03-26

Does DreamLine sell the glass doors for this model individually? One piece of the glass enclosure shattered and i need to replace one side.

Asked by: Danny B
Thank you for reaching out to DreamLine. Replacement parts are readily available through DreamLine by contacting our Customer Support Team. We invite you to contact our DreamLine Customer Support Team at 866-731-2244 to discuss this further. We can also be reached by sending an email to support@dreamline.com or using our LiveChat feature on DreamLine.com. Our hours of operation are 8am-7pm EST, Monday through Friday and Saturday from 9am-5pm EST.
Answered by: DreamLine Support 1
Date published: 2018-03-13

can dream line make this unit 66 high

Asked by: peter coigley
Thank you for reaching out to DreamLine. The only neo-angle shower enclosure that we can customize at this time is the Prism Plus. The Prism Plus can be made in the height that you require. Your retailer will need to send an email to customglass@dreamline.com with your finished dimensions and specifications. Our Custom Glass Group will return a quote to your retailer within 1-2 business days for you to consider. If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!
Answered by: DreamLine Support 1
Date published: 2018-03-01

I have. 40 inch neo angle by Dreamline. What size enclosure do I order the 38 inch or the 40

Asked by: Koopman
Thank you for your question. DreamLine shower bases will always be larger approximately 2in than the corresponding DreamLine shower enclosures. If you have a 40"x40" DreamLine SlimLine Neo Angle shower base you will need a 38"x38" neo angle shower enclosure. The model number for the 38"x38" Prism Shower Enclosure is SHEN-2138380. If you have any other questions, please do not hesitate to contact our DreamLine Customer Support Team at 866-731-2244. We are available 8am to 7pm EST, Monday through Friday and Saturday 9am to 5pm EST. You may also send an email to support@dreamline.com. We will be happy to answer any questions you may have. Thank you for considering DreamLine.
Answered by: DreamLine Support 2
Date published: 2018-01-12

Does this shower come frosted or partially frosted?

Asked by: michael H
Thank you for your question. Unfortunately, this unit is not available in fully frosted or partially frosted in our core product. DreamLine does have a Custom Glass Division that may be able to customize this glass for a fully frosted design. Unfortunately, Custom Glass is not able to do partially frosted designs. In order to inquire about Custom Glass you will need to go to one of our authorized retailers so they are able to submit a Custom Glass request for you. If you have any other questions, please contact the DreamLine Customer Support Team at 866-731-2244 or via email at support@dreamline.com. We are available 8am to 7pm EST, Monday through Friday and Saturday from 9am to 5pm EST. Thank you for your interest in DreamLine!
Answered by: DreamLine Support
Date published: 2018-01-03

Must this be installed with a shower receptacle, or may it be installed directly on floor?

Asked by: 11arrows
Thank you for reaching out to DreamLine. The Prism Shower Enclosure can be installed directly to your floor. Please follow the installation manual as if you were installing it on a shower base. If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com. Thank you for considering DreamLine!
Answered by: DreamLine Support 1
Date published: 2017-11-07

We may have to furr out our tile wall 1/2"-3/4" beyond the shower base lipito align with an adjacent wall. We should have set the shower base out too but it is too late. Is there room to shift the door location on the base so it is closer to the edge?

Asked by: patrickp
Thank you for reaching out to DreamLine. The Prism shower enclosure is meant to be installed to very exacting measurements, with the shower base installed to the studs and the Prism installed to finished walls. I am unable to confirm if altering the installation will still allow you to install it properly on the base. If you have any other questions or would like to discuss this further, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com. Thank you for choosing DreamLine. We hope we are able to help you soon!
Answered by: DreamLine Support 1
Date published: 2017-11-06
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Prism Pivot Shower Enclosure

Prism Pivot Shower Enclosure

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