Rated 4 out of 5 by Julisinboston from Good door...finally!Our first door arrived with a blemish IN the glass, so we worked through our large box retailer to order a replacement. In the interim waiting for our replacement, we realized our measurements were wrong!! I quickly called DreamLine cust. service to ask about a fix, The representative was extremely helpful in stopping our original replacement order with a piece that would help resolve our size problem. Door is installed and looks good. The "out of plumb" wall feature was exactly what we needed. The hinges are very nice looking, but I wish the handle was on both sides. When in the shower to close the door there is only a knob to pull on vs an inside handle. Amazing customer service! Would recommend.
Date published: 2017-03-19
Rated 5 out of 5 by LalaRo from Happy with our purchase!Very happy with our purchase. Easy to install. Great seal, no issues with leaking (a concern when purchasing). Would recommend!Really A+ customer service. When registering our shower door online, I mentioned something about leaking on the hinge-side of our shower door. I couldn't believe it when a customer service representative (Kelly S.) emailed me right away offering to help fix our issue. Turns out, we were missing a strip on the hinged side (we didn't realize during installation). She asked for photos and was very responsive and helpful. She mailed us the strip at no cost to us and sent us instructions on how to install, as well as photos of the shower door in the showroom. Couldn't be happier with the assistance!Looking for something to cover the holes as we decided not to use the glass shelves. We already have built-in shelves x 2 in our shower.
Date published: 2016-08-30
Rated 5 out of 5 by Buddy from Great buy!!I purchased this door about 2 months ago. I got started late on my installation. Great buy. All quality. No problem with installation except screws for hinges. Rusted, twisted while screwing in. Almost didn't get 3 out. Bought stainless steel at Lowes. I need a water guard for the hinged side. Messed it up. Hard to trim.
Date published: 2016-08-29
Rated 5 out of 5 by Lisa m from GREAT CUSTOMER SERVICE!!Bought this shower door in 2012. The brackets which hold the door loosened and could not be fixed. Called customer service and they promptly replaced the brackets at a reasonably discounted price. They also threw in some bolts which hold the shelves in for free! Items arrived promptly at my doorstep. Thank you Dreamline!
Date published: 2017-01-13
Rated 5 out of 5 by NJ Builder from High Quality FramelessWe love these doors 4 th set I have installed. Well built, strong. Great hinges and hardware. You can also have door set to swing in and out for customers that want the water to drop into the ahower pan after a shower.
Date published: 2016-08-27
Rated 5 out of 5 by My door from Love itI purchased this door over a year ago. It totally transformed the look of my bathroom! It makes my smaller BR appear much large. Low maintenance cleaning is also a plus.
Date published: 2016-08-20
Rated 5 out of 5 by Pops from More then I expectedYes I bought this GREAT shower enclosure 1 mo ago ,I installed with 1 additional person. what a great product, and the price out of sight.
Date published: 2016-11-01
Rated 5 out of 5 by Lincoln09 from The icing on the cake !The Unidoor provided an absolute great finish to our bathroom renovation. This is one fine product and a super value.
We just installed the SHDR-20587210S-01 but there is a problem with the handle. The "screw" that you use to install the handle is missing. If you shake the handle it sounds like it is stuck inside it. Where do I get another handle to complete install
Asked by: Handless
Thank you for reaching out to DreamLine! DreamLine's Customer Support Team will be more than happy to help you with your replacement part. DreamLine's Customer Support Team can be reached by phone at 866-731-2244 or by email at email@example.com. We are available M-F from 8am-7pm EST and Saturday from 9am-5pm EST. Please give us a call and we can help you through any issue. Thank you for choosing DreamLine! We look forward to helping you soon!
Answered by: DreamLine Support
Date published: 2017-04-04
Where can I find this model UNIDOOR #SHDR-203872105-04
in Tucson Az 85739 I have checked Home Depot and Lowes. Can I buy one direct?
Asked by: denoj
Thank you for reaching out to DreamLine! Most retailers do not have full-size models on display and they do not keep our product in stock. There may be some retailers in your area that have a small display piece that will give you an idea as to the quality of the hardware and the glass. You can locate these retailers by using the "Where to Buy" link at the top of your page.
When you place an order for a DreamLine shower door, it ships to you from our warehouse in Pennsylvania. DreamLine does not sell direct to the consumer at this time. If you have any other questions, please contact the DreamLine Customer Support Team at 866-731-2244 or via email at firstname.lastname@example.org. We are available 8am to 7pm EST, Monday through Friday and Saturday from 9am to 5pm EST. Thank you for your interest in DreamLine!
Answered by: DreamLine Support
Date published: 2017-03-30
I have a 60" wide walk in "0" threshold. I am looking for a frameless shower doors hinged that allow for a 34 to 36 walk in door. Does DreamLine carry this or special order? What is the widest glass door recommended or made?
Asked by: Anita
Great question, Anita and thank you for reaching out to us. This is something that DreamLIne's Custom Glass Group would be able to help you with. You would need to have your retailer submit a drawing with specific measurements and your requirements to email@example.com. The folks in our Custom Glass Group will then return a quote to your retailer within 1-2 business days, if not sooner! If you have any other questions regarding the custom glass process, please contact the DreamLine Customer Support Team at 866-731-2244 or via email at firstname.lastname@example.org. We are available 8am to 7pm EST, Monday through Friday and Saturday from 9am to 5pm EST. Thank you for your interest in DreamLine!
Answered by: DreamLine Support
Date published: 2017-01-30
I have 2 feet wall extended from end of glass panel to the side wall of bathroom, can we still install arm support, since the glass panel does not stop at a corner. Bathroom width is 7'. Door & glass panel 5', then 2' wall configuration.
Asked by: Shinta
This is a great question and glad that you asked it before ordering. You are correct to worry that the support arm for the stationary panel may not work for your wall configuration because it probably will not. DreamLine DOES have the Unidoor Plus shower door that would work, however. The Unidoor Plus shower door features the stationary panel set in a u-channel and does not require a support arm or shelves as the source of support. Please double check your finished, tile-to-tile measurements at the top, middle and bottom of where the door will be installed. When you have those measurements, we invite you to contact our DreamLine Customer Support Team at 866-731-2244 and we will supply yu with the correct model number to work with your opening. We can also be reached by sending an email to email@example.com. Our hours of operation are 8am-7pm EST, Monday through Friday and Saturday from 9am-5pm EST. Thank you for considering DreamLine! We look forward to helping you choose the perfect shower door soon!
Answered by: DreamLine Support
Date published: 2017-01-21
what are difference between model #SHDR-20577210S-01 and SHDR-245757210-01? For model SHDR-245757210-01, I am not planning to buy the base, what will be the problem?
Asked by: Benny
Great questions! SHDR-20577210S-01 is the DreamLine Unidoor Shower Door that is designed to fit a 57-58" opening with glass shelves as the source of support for the stationary panel. This door has the ability to be adjusted for width and out of plumb, as long as all of your finished measurements fall in the 57-58" size range. The SHDR-245757210-01 is the DreamLine Unidoor Plus Shower Door that is designed to fit a finished opening 57-1/2" to 58' wide only. It does not need glass shelves or a support arm for support for the stationary panel. As you can see, this shower door has only a 1/2" width range. We strongly recommend that you install your base and finish your walls, then measure at the top, middle and bottom of your shower opening before placing your order. DreamLine shower doors are sold to finished opening measurements only and ordering the incorrect size shower door can very inconvenient. Please enlarge the photos on your computer so that you can clearly see all of the features of both doors before making your choice! If you have any other questions about measuring or door sizing, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to firstname.lastname@example.org. Thank you for considering DreamLine!
The Installation Certification Program developed by DreamLine provides general education and training in connection with the installation of DreamLine products. This program cannot anticipate all physical and factual situations, which can only be gained through professional experience and judgment. DreamLine does not guarantee, warrant or endorse the methods, procedures and manner of work/services described or referred to in the educational and training materials, or any work or services performed by any individual person or business; all warranties are expressly excluded. Neither DreamLine nor its officers, directors, members, employees, instructors or agents shall be liable for any loss, damage or claim with respect to any work or services performed, whether or not it is based on the training and education programs. All such liabilities, including special, indirect or consequential damages, are expressly disclaimed and excluded.