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Enigma-XO Shower Door is rated 4.9 out of 5 by 87.
Rated 5 out of 5 by from Modern looking and EXCELLENT customer service Installed Enigma-X shower doors in my guest bathroom. The doors are sleek looking and glide very smoothly. More than a year later, a guest told us there is water sipping under the movable door. I sent photos and videos of the problem to Dreamline customer service, as requested. I was told my door is missing a couple of parts. Somehow my professional installer did not notice this when it is clearly stated in the provided manual. Dreamline sent me the missing parts free! This awesome customer service convinced me to do business with them again. I just ordered Dreamline Essence tub doors for my next bathroom renovation. Looking forward to another beautiful bathroom. Keep up the excellent customer service!
Date published: 2018-05-25
Rated 4 out of 5 by from DREAMLINE ENIGMA X SHOWER DOOR I purchased two doors for the renovation of my bathrooms. The quality of merchandise purchased is unsurpassed. I am really enjoying the installed door. I may have overlooked some information about installation because the Dreamline product came highly recommended by my daughter and also by a friend. I did not know the difficulty I would encounter to get them installed. Had I known, I would have investigated further to learn who would be able to install for me, since I am not able to complete installation myself, as well as, the cost for a professional installation. I am still awaiting the completed installation of the second door due to glass storm damage in the area where a professional is needed for repairs.
Date published: 2016-09-23
Rated 5 out of 5 by from Exactly what I was looking for! I had seen a door similar to this in a very high end bathroom fixtures showroom and was on a mission to find something like it that I could afford. A friend told me about DreamLine, saying she had seen a door at her sister's house. I looked them up and ordered the door through my local HD. Could not be happier. Had a local contractor install it. He wasn't sure he could, but when he had questions about cutting the upper rail we called the Customer Support phone number on the front of the manual. Question answered and we were on our way to a really cool looking shower door!
Date published: 2016-05-24
Rated 5 out of 5 by from awesome service! I bough my shower a year ago and the wheels broke on one of the hinges. I contacted Home Depot (the location I purchased my shower) and they informed me they dont sell the wheels but I would have to contact Dreamline customer service. I spoke with a very pleasant lady who found my order within 30 seconds. She informed me that I was still under warranty and informed me that I would receive 4 new wheels to replace the broken one and 3 additional to have just in case! That is some service! Very happy that it arrived quickly with tracking information!
Date published: 2016-12-07
Rated 5 out of 5 by from Professional Grade I am a do it yourselfer with an eye for perfection. This product is by far the best shower door I have seen. The packaging was done with care. All the items are of high grade stainless steel and the instructions were spot on. I will stress however, that during the tile installation, it is very important to plumb the wall tiles and make sure they are square with the threshold (shower) floor. I would highly recommend this product and am very satisfied with the installation. The Enigma SHDR-61607610-07 shower door is the focal point of the bathroom.
Date published: 2017-02-23
Rated 5 out of 5 by from Shower Door Model 61607610 This shower door and supporting hardware is of excellent quality. Our contractor we hired had no issues with the installation...about 2 hours install. He was also very impressed with the quality. I also want to share I just completed an on-line chat because after installation, we discovered we were missing a bottom splash guard. Within two minutes, the rep had my contact information and is mailing the missing piece at no additional charge. My guess when I purchased from Lowes and shipped, the box was damaged due to the weight of nearly 200 lbs...so I believe this narrow part slipped through the hole. No damage was found on the actual product...glass and hardware. In short, I highly recommend this product and service from DreamLine.
Date published: 2017-09-20
Rated 5 out of 5 by from Really Good Allow at least a couple of hours to read and re-read the instructions and locate all the parts (small pieces were in individually numbered boxes). The instructions we got were barely legible (very light) so I ran them to PhotoShop to enhance. It took my contractor about a day and a half to install properly but he had made sure all the walls were plumb and square and had installed blocking in all the proper places. All in all, the result was fantastic, the door glides effortlessly and the glass just needs to be squeegeed after showering.
Date published: 2017-06-15
Rated 5 out of 5 by from Excellent design and quality This door and hardware are excellently designed and function smoothly. I ended up installing the door myself and had no issues. The components are easy to install according to the thorough instructions with good visual guidance provided. I have been so pleased that I will be utilizing this product in the house I plan to build in the next year or so. The only issue I incurred was a damaged handle which was the fault of the shipper. The customer service experience I encountered in getting the handle replaced quickly was excellent.
Date published: 2017-06-29
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Can a towel bar be added to the stationary glass?

Asked by: Scot
Thank you for reaching out to DreamLine. Only the hardware shown in the photos are available for the Enigma-X shower. A towel bar cannot be added to the stationary panel. DreamLine is unable to add additional hardware to the Enigma-X shower. If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, M-F and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our “Chat with Expert” feature on DreamLine.com. Thank you for your interest in DreamLine!
Answered by: DreamLine
Date published: 2020-02-17

Curious about how to clean the glass without ruining the Clear Maxx coating.  We have softened well water and my husband’s soap tends to leave water marks and he won’t squeegee the glass after his shower. I absolutely love this beautiful shower door!

Asked by: Drowe1986
Thank you for reaching out to DreamLine. To ensure long lasting life for your glass shower products: wipe them off after each use with a soft cloth. Rinse and wipe off the glass using either a soft cloth or a squeegee to prevent soap buildup and water spots (Hard water can etch the surface of the glass over time if left to dry). To prevent scratching the surface: never use abrasive cleaners or cleaning products that contain scouring agents. Never use bristle brushes or abrasive sponges that may scratch the surface of the glass. DreamLine recommends using a mild dish soap with warm water and a soft cloth to clean the glass and hardware. If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, M-F and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our “Chat with Expert” feature on DreamLine.com. Thank you for your interest in DreamLine!
Answered by: DreamLine
Date published: 2020-02-17

Can you get this model taller, like 80"?

Asked by: RettaB
Thank you for reaching out to DreamLine. The Enigma-X shower is available to be customized to an 80'' height. You will need to print and fill out the attached form and take it to your chosen retailer to submit for a quote per the instructions on the forms. Our Custom Glass Group will return a quote to your retailer within 1-2 business days for you to consider. https://customglass.dreamline.com/Marketing_Brochures/Order%20Form_4%20pages_8-31-2017.pdf If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, M-F and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our “Chat with Expert” feature on DreamLine.com. Thank you for your interest in DreamLine!
Answered by: DreamLine
Date published: 2020-02-06

What are the dimentions on the handle for this shower? How far out does it extend from the glass?

Asked by: Cblh29
Thank you for reaching out to DreamLine. The size of the handle for the Enigma-X shower is approximately 18'' long and sticks out approximately 2-1/2'' from the glass door panel. If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, M-F and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our “Chat with Expert” feature on DreamLine.com. Thank you for your interest in DreamLine!
Answered by: DreamLine
Date published: 2020-01-30

Is there a way of getting this model for a 77” opening?

Asked by: Mike22
Thank you for reaching out to DreamLine. The largest model size for the Enigma-XO is 68'' to 72'' wide. If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, M-F and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our “Chat with Expert” feature on DreamLine.com. Thank you for your interest in DreamLine!
Answered by: DreamLine
Date published: 2020-01-30

On the Enigma X, can the fixed panel be installed on the faucet side of the shower, or must the door be installed on the faucet side?

Asked by: BW42
Thank you for reaching out to DreamLine. We do highly recommend to install the moving door on the same side as the shower head to prevent spraying into the overlap. The moving door must always be installed on the inside of the shower and the stationary panel on the outside. The installation is reversible, so you can install the stationary panel on the shower head side as well, however, water may spray into the overlap. This depends on the water pressure, direction of the shower head, and normal showering usage. If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, M-F and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our “Chat with Expert” feature on DreamLine.com. Thank your for your interest in DreamLine!
Answered by: DreamLine
Date published: 2020-01-13

Is the Clearmax coating on both sides of the glass on the Enigma-XO?

Asked by: Carl G
Thank you for reaching out to DreamLine. ClearMax is on both sides of the panels for the Enigma-XO due to the reversibility of the product. If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, M-F and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our “Chat with Expert” feature on DreamLine.com. Thank you for considering DreamLine.
Answered by: DreamLine Support 1
Date published: 2020-01-10

How do I clean behind the anti-water strip? Water gets between the doors behind this strip and leaves water marks/residue that makes the glass look dirty. 

Asked by: HDrenovators
Thank you for reaching out to DreamLine. You can remove the strips by simply pulling them off the edge. Once you have cleaned, you can then press the strip back on. If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, M-F and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our “Chat with Expert” feature on DreamLine.com. Thank you for considering DreamLine!
Answered by: DreamLine Support
Date published: 2019-11-11
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