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Encore Bypass Sliding Shower Door & Base Kit is rated 4.9 out of 5 by 30.
Rated 5 out of 5 by from Beautiful shower door, great customer service! This door is exactly what we wanted as the finishing touch for our newly renovated bathroom. It gives the room that "wow" factor. I especially like the height of it. At 76 inches, it's taller than most other shower doors. When my husband accidentally bent one of the side frames during installation, I called Customer Service, credit card in hand, to order a replacement. I was so surprised when they offered to replace it for free. No one does that! I cannot recommend DreamLine enough. Thank you for a great door!
Date published: 2020-01-27
Rated 5 out of 5 by from Looks Great! I researched shower doors for several months before I decided on my Dreamline purchase. Having polished nickel fixtures it was difficult to decide on an the actual finish that would match best. While I was not able to see the oil rubbed bronze finish on display, I was pleasantly surprised that the finish was a perfect match to my cabinetry. The quality of the door is exceptional, highly recommend Dreamline, but would've loved to see your product displayed in more locations with all finishes.
Date published: 2021-01-07
Rated 5 out of 5 by from Better than Expected We bought this door as an option that would give us the necessary forgiveness in a tiled wall that was not 100% perfect. The doors and frame were packed well and Dreamline was super efficient in their shipping, having rushed our order without us even knowing! Arrived within 3 days of ordering from warehouse-USA.com, way beyond expectations! The doors are great and make the bathroom complete as our remodel has officially met all expectations. Looking forward to this door lasting a long time.
Date published: 2020-05-17
Rated 5 out of 5 by from Really enhances and updates look of my shower It took me a long time to find a product that looked as seemless as possible was a bypass door and fit my 53inch opening. Not easy to find.... your product fit the bill perfectly... it had the nickel finish I wanted as well as the added height. I had hoped for a seemless design, but realized that was not available in bypass style. The frame blends in more than I anticipated. It looks great. I can not comment on installation, since I did not install it.
Date published: 2016-08-08
Rated 5 out of 5 by from Great customer service We bought this and everything came in on time and was going together beautifully until I cut the bottom rail wrong. I contacted Dreamline’s customer service and they replaced the part immediately. I had my payment ready to give and the customer service rep refused and said they would be glad to help. Wow, many companies would do themselves a service and take a page on customer service from Dreamline. Thanks so much for everything.
Date published: 2018-11-09
Rated 5 out of 5 by from QUALITY product! Looks GREAT! I purchased this shower door from Wayfair.com sight unseen so was a little hesitant what the quality of the product might be like. I am PLEASANTLY SURPRISED that the door is VERY high quality and VERY well made. Installation was not overly complicated and the door fits like it was made for my weird sized shower. I am EXTREMELY happy with my Dreamline shower door and would definitely consider this company again.
Date published: 2020-04-29
Rated 5 out of 5 by from Exceptional Customer Service While the shower door is beautiful, well made and perfect for my new shower, the customer service is exceptional and unlike any I have dealt with recently. While installing the glass doors, the door shattered in my hands into a million pieces. I figured I must have bumped the tub without realizing it. I called Dreamline to obtain a replacement and planned to pay, but to my surprise they sent one free of charge and that included shipping FEDEX in 2 days. I was effectively stunned as I have not run across a company with this quality of customer satisfaction. I can't but strongly recommend Dreamline for any of your future shower projects. Thanks Dreamline.I gave the product a 4 star on installation as the doors are very fragile and definitely require very careful handling. Also for the second time around for the install, I will tape heavy foam around the tub to prevent inadvertent contact with the tub.
Date published: 2017-12-28
Rated 5 out of 5 by from Good looking and well constructed This door was easy to install following the directions, although it is a little cumbersome to install the inside door. I am especially pleased with customer support. My assistants accidentally dropped one of the panels on the edge and chipped the panel. Customer support sent out another panel under warranty free of charge, even though I was willing to pay for the panel.
Date published: 2018-12-30
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I followed the instructions to a tee, but still the wheels wound up being on backwards on the "inner" door. The metal plate has glue on it, so now I can't remove it. How do I remove the metal plate from the glass, so that I can flip the wheels around?

Asked by: PeterV
Thank you for reaching out to DreamLine. It sounds like you are having trouble with your installation. Our Customer Support Team is here to help! I have created case # 01273485 in our system and someone from our Customer Support Team will reach out to you shortly. For faster assistance, you can also contact our support team at 866-731-8378, provide them with your case number, and whoever you speak to will be able to handle it from there. We are available M-F from 8am-6pm EST.
Answered by: DreamLine
Date published: 2021-06-07

Can you substitute the charisma handles on this door?

Asked by: Popular
Thank you for reaching out to DreamLine. Unfortunately, we do not have handle options for our stock shower doors, such as the Charisma. We invite you to contact a DreamLine PreSales Consultant at 866-282-8413 to discuss this further. We can also be reached by sending an email to support@dreamline.com and through our Chat with Expert feature on DreamLine.com. Our hours of operation are 9am-6pm EST, Monday through Friday. Thank you for considering DreamLine.
Answered by: DreamLine Support
Date published: 2021-05-10

Hello. Am I able to purchase just the top and bottom frame rails for Model # SHDR-1654760-04?  I purchased this door a few years ago & trimmed the top and bottom rails to fit the opening.  We are now renovating the bathroom and have a larger opening. Thx

Asked by: randy60
Thank you for reaching out to DreamLine. We invite you to contact the DreamLine Customer Support Team at 866.731.8378. We are available 8am-6pm EST, Monday through Friday and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our Chat with Expert feature on DreamLine.com. We look forward to helping you soon.
Answered by: DreamLine Support
Date published: 2021-04-12

Do you have a bypass door in 3/8"?

Asked by: BobL
Thank you for reaching out to DreamLine. We currently do not have a 3/8" bypass shower door, but there are plans for one to be released later this year. You are welcomed to reach out to our Custom Glass Group regarding options that can be produced in 3/8" thick glass, however. DreamLine’s Custom Glass Group can be reached at 855-239-1003. They can also be reached by emailing customglass@dreamline.com or through our Chat with Expert feature on our website. Thank you for considering DreamLine.
Answered by: DreamLine Support
Date published: 2021-03-16

What size is the shipping carton for the Encore 56-60 inch shower door?

Asked by: bathman
Thank you for reaching out to DreamLine. The Encore shipping package is appx. 76" by 38" by 10" in size. If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, Monday through Friday and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our Chat with Expert feature on DreamLine.com. Thank you for considering DreamLine.
Answered by: DreamLine Support
Date published: 2021-02-22

My threshold is 1/4" out of level from side to side (it's is sloped properly towards the pan, but not level from wall to wall) is the 3/8" out of plumb adjustment work for the curb being out of level or just the walls being out of plumb?

Asked by: Andy W
Thank you for reaching out to DreamLine. Currently, DreamLine does not have a product that can be used with an out of level base. Our sister company, Arizona Shower Door, does have the ability to modify doors for out of level bases. They can be reached at 800-255-1901. If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, Monday through Friday and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our Chat with Expert feature on DreamLine.com. Thank you for considering DreamLine.
Answered by: DreamLine Support
Date published: 2021-02-15

How do I find out the specific model of my door someone installed. One panel is hard to slide and I need to adjust it

Asked by: Nate
Thank you for reaching out to DreamLine. We invite you to contact a DreamLine Customer Support Team at 866-731-2244 to discuss this further. They will be able to assist you. We can also be reached by sending an email to support@dreamline.com and through our Chat with Expert feature on DreamLine.com. Our hours of operation are 9am-6pm EST, Monday through Friday. We look forward to helping you soon.
Answered by: DreamLine Support
Date published: 2021-01-24

can you remove the Encore sliding doors without lifting the upper track

Asked by: willy11
Thank you for reaching out to DreamLine. No, you cannot remove the panels without lifting the upper track because the panels are in a guide block and must be lifted above the guide blocks. We invite you to contact a DreamLine Customer Support Team at 866-731-2244 to discuss this further. They will be able to assist you. We can also be reached by sending an email to support@dreamline.com and through our Chat with Expert feature on DreamLine.com. Our hours of operation are 9am-6pm EST, Monday through Friday. Thank you for considering DreamLine.
Answered by: DreamLine Support
Date published: 2021-01-19
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Encore Semi-Frameless Shower Door and Base

Encore Semi-Frameless Shower Door and Base

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