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good night we bought the bathroom door model SHDR-2024721F-04 at Home Depot and incomplete wine is missing 2 hinges and Handle how can we get it thank you very much

Asked by: Eugenio
Thank you for reaching out to DreamLine. Those components are all in one box and it sounds as if your Home Depot did not give you that box with your order. The multiple box doors are delivered on a wooden pallet to the stores. Often, they remove the boxes from the pallet and they get separated. I would bet that that small box is still in the receiving department at your Home Depot. To save time, I would recommend checking with them today. If they cant find it, please reach out to DreamLine's Customer Support Department. DreamLine's Customer Support Team at 866-731-2244. They will be able to assist you. We can also be reached by sending an email to support@dreamline.com and through our Chat with Expert feature on DreamLine.com. Our hours of operation are 9am-6pm EST, Monday through Friday. Thank you for choosing DreamLine.
Answered by: DreamLine Support
Date published: 2021-02-05

What size unidoor frameless glass shower door should I get for a finished tile-to-tile opening width of 29.5 inches?

Asked by: RoyN
Thank you for reaching out to DreamLine. With a finished opening 29.5" wide, you will need the 29-30" Unidoor, which features a small stationary panel that will give you the ability to adjust that you need for your measurement. The model number for that door is SHDR-20297210. If you would like a single panel Unioor, you would need to have that produced through our Custom Glass Group. Your retailer will need to send an email to customglass@dreamline.com with your finished dimensions and specifications. Our Custom Glass Group will return a quote to your retailer within 1-2 business days for you to consider. DreamLine’s Custom Glass Group can be reached at 855-239-1003. They can also be reached by emailing customglass@dreamline.com or through our Chat with Expert feature on our website. If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, Monday through Friday and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our Chat with Expert feature on DreamLine.com. Thank you for considering DreamLine.
Answered by: DreamLine Support
Date published: 2021-01-18

My walk in opening is 23 1/2 inches.  Will the 24 indoor work.  To the best of my knowledge the opening is plumb.

Asked by: Gil94
I installed a 23 inch unidoor in 23.5 inches tile-to-tile opening and it works just fine. The slight gap in the width does not let out any water because my shower isn’t directly facing the door. 
Answered by: RoyN
Date published: 2021-01-17

What does the rough opening need to be for the 27in door 

Asked by: Anonymous
Thank you for reaching out to DreamLine. The finished, tile-to-tile opening for a 27" Unidoor must be from 27" to 27-1/8" wide at the top, middle and bottom of the opening. DreamLine shower doors are sold to finished opening measurements only. Your space cannot be under 27" or over 27-1/8" at any point or the door will not fit correctly. If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, Monday through Friday and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our Chat with Expert feature on DreamLine.com. Thank you for considering DreamLine.
Answered by: DreamLine Support
Date published: 2020-12-24

Can this door be ordered in a lower height?

Asked by: home
Thank you for reaching out to DreamLine. The Unidoor can be ordered in a shorter height by working with DreamLine's Custom Glass Group. Please note that DreamLine doors are not designed for use in molded Fiberglass shower enclosures, however. DreamLine’s Custom Glass Group can be reached at 855-239-1003. They can also be reached by emailing customglass@dreamline.com or through our Chat with Expert feature on our website. Thank you for considering DreamLine.
Answered by: DreamLine Support
Date published: 2020-12-23

my finished opening is precisely 23.75 inches. By reading, am I truly out of luck? My opening seems to wide for the 23" and too narrow for the 24".

Asked by: LeeB
Thank you for reaching out to DreamLine. You are right that the 23" door is too small and the 24" door is too large for your opening. Please note that DreamLine's Custom Glass Group could make the panel in the perfect size for your opening. DreamLine’s Custom Glass Group can be reached at 855-239-1003. They can also be reached by emailing customglass@dreamline.com or through our Chat with Expert feature on our website. Thank you for considering DreamLine.
Answered by: DreamLine Support
Date published: 2020-12-03

What should be finished opening width for SHDR-20307210F-04

Asked by: Rekress
Thank you for reaching out to DreamLine. The finished, tile-to-tile opening must be from 30" to 30-1/8" wide for installation of this single panel Unidoor shower door. Please note that you will also need double studs behind your finished walls on the side where the hinges are to be mounted. If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, Monday through and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our Chat with Expert feature on DreamLine.com. Thank you for considering DreamLine.
Answered by: DreamLine Support
Date published: 2020-11-13

My tile to tile opening is exactly 23 1/2 title to tile and plumb.  What can you recommend for a replaced dated framed shower door?  Is it possible to install a frameless glass door?

Asked by: Gil07
Thank you for reaching out to DreamLine. You can definitely get a frameless shower door, but with an opening that size you will need to have the panel custom made through our Custom Glass Group. The 23" Unidoor will be too small, and the 24" Unidoor will be too large, so our Custom Glass Group would make the panel in the size that you need. Please send an email to customglass@dreamline.com and they will respond with more information. Thank you for your interest in DreamLine.
Answered by: DreamLine Support
Date published: 2020-11-08
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Unidoor 23 - 30 Hinged Shower Door

Unidoor 23 - 30 Hinged Shower Door

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