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How can I reverse my installation 

Asked by: Vero
Thank you for reaching out to DreamLine. If the product is already installed, you will need to take it down and install it in the orientation that you wish. If you have not installed it already, please follow the directions, orienting the panel to the side that you wish. It may be opposite of that which is outlined in the installation manual. If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.8378. We are available 8am-6pm EST, Monday through Friday and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our Chat with Expert feature on DreamLine.com. Thank you for considering DreamLine.
Answered by: DreamLine Support
Date published: 2021-07-12

Does the Mirage tub shower enclosure need to be drilled into the tub to install?

Asked by: Agust
Thank you for reaching out to DreamLine. For safe and proper installation, the Mirage-X tub door requires you to drill into the tub threshold to fasten the bottom rail with the provided screws. This installation step ensures that the unit will be safe and that the product will still maintain the warranty. Please review the guidelines in the installation manual and consult with your contractor on this prior to purchasing and installing the door. If you have any other questions, we invite you to contact our DreamLine PreSales Consultants at 866-282-8413. We can also be reached by sending an email to support@dreamline.com. Our hours of operation are 9am-6pm EST, Monday through Friday. Thank you for your interest in DreamLine.
Answered by: DreamLine
Date published: 2021-06-03

Hi, I have ordered the Mirage X bathtub door. My contractor didn't ask us which side we wanted the door on and cut the bottom runner piece for the door to slide on on the wrong side. Am I able to order only the bottom piece that the door will slide on?

Asked by: BennyLove
Thank you for reaching out to DreamLine. Our customer support team is here to help and they will be happy to assist you with getting a replacement bottom guide rail for your Mirage-X tub door. I have created case # 01262233 and someone from the support team will reach out to you shortly via email to help you with this. You can also call support and provide them with this case number and whoever answers the phone will be able to assist. DreamLine's customer support team can be reached by phone at 866-731-8378 and they are available M-F from 8am-6pm EST. We look forward to talking to you and thank you for choosing DreamLine.
Answered by: DreamLine
Date published: 2021-05-25

Hello, will this shower door be available in satin black in the future?

Asked by: Anon2
Thank you for reaching out to DreamLine. There are plans to release the Mirage series in satin black, but no release date is available at this time. If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, Monday through Friday and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our Chat with Expert feature on DreamLine.com. Thank you for considering DreamLine.
Answered by: DreamLine Support
Date published: 2021-04-19

Does this system accommodate for out of square walls and if so how much?

Asked by: Matthewm
Thank you for reaching out to DreamLine. The closing side must be plumb. The stationary panel side will accommodate for up to 3/8" out of plumb. If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, Monday through Friday and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our Chat with Expert feature on DreamLine.com. Thank you for considering DreamLine.
Answered by: DreamLine Support
Date published: 2021-04-06

Can I install this door onto my existing tub enclosure? The dimensions will work. I have shower doors now but they are dated. I would like new frameless doors. Will this work good? 

Asked by: Lori777
Thank you for reaching out to DreamLine. We will need more information about your tub enclosure to advise you if the Mirage-X will work for you. If you have a molded fiberglass shower/tub enclosure, we would not recommend the Mirage-X for that type of installation. If you have tile, we would need more information to advise you. We invite you to contact a DreamLine PreSales Consultant at 866-282-8413 to discuss this further. We can also be reached by sending an email to support@dreamline.com and through our Chat with Expert feature on DreamLine.com. Our hours of operation are 9am-6pm EST, Monday through Friday. Thank you for considering DreamLine.
Answered by: DreamLine Support
Date published: 2021-02-22

On the Mirage X tub shower door, which door is on the inside track? The stationery or the slider? I have a right hand shower head. I want as little water to get between the overlap. I have contradicting responses from videos and local store.Please advise

Asked by: Diana G
Thank you for reaching out to DreamLine. The moving panel is on the inside of the stationary panel. It is recommended that the moving panel be installed on the same side as your shower controls to limit the possibility of leaking between the panels. There is a vinyl strip on the stationary panel that will help to block any water from escaping in this area. If you have any other questions, please contact a DreamLine PreSales Consultant at 866.282.8413. We are available 9am-6pm EST, Monday through Friday and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com or use our Chat with Expert feature on DreamLine.com. Thank you for considering DreamLine.
Answered by: DreamLine Support
Date published: 2021-02-22

I have a 66 inch wide tub. Does Dreamline offer a sliding tub door for this size tub. We like the Mirage inparticular.

Asked by: Francesco
Thank you for reaching out to DreamLIne. In our stock product line we do not have a 66" wide tub door. However, our Custom Glass Group can work on something for you. Your retailer will need to send an email to customglass@dreamline.com with your finished dimensions and specifications. Our Custom Glass Group will return a quote to your retailer within 1-2 business days for you to consider. DreamLine’s Custom Glass Group can be reached at 855-239-1003. They can also be reached by emailing customglass@dreamline.com or through our Chat with Expert feature on our website. Thank you for considering DreamLine.
Answered by: DreamLine Support
Date published: 2021-02-08
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Mirage-X Sliding Tub Door

Mirage-X Sliding Tub Door

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