Prism Shower Enclosure is rated 4.8 out of 5 by 13.
Rated 4 out of 5 by JFranko from Very nice doors with a few drawbacksFirst, this is a very nice unit-much heavier than what you would find at local big box store. Because of the weight of the glass, installing it is a two-person job at least for the door. The installation instructions were very clear and there is some adjustment for out of plumb walls but as with most shower enclosures, not much room for error. The only negative is the plastic trim around the door sides to stop water spray are kind of cheap and detract a bit from the overall good quality of the door. We actually only put the door closure trim on since it is tile floor. As compared to having a custom door made, its half the price. Overall very nice.
Date published: 2014-04-07
Rated 5 out of 5 by Stan from Couldn't be HAPPIER!Installed about 2 months now and love the look and quality of this product. It is strong and solid and looks absolutely gorgeous in the bathroom. Installation was not too difficult and the schematics available via the website were clear and concise. Customer service was EXCELLENT. Had a small issue with one of the support bar holes not being drilled out and within a few days had a replacement sent. When asking about a Spanish language installation guide an employee offered to personally communicate with us and translate as they did not yet have the installation instructions in Spanish. The only issue was the one week delay in quoted delivery causing us to adjust the bathroom reno. This may have been the fault of the Home Improvement store and I mention it only so other customers are made aware and allow some flexibility in their renovation plans.
Date published: 2016-08-20
Rated 4 out of 5 by wilkat from Nice looking and heavy duty....Recently installed this shower door in our bath. We are older homeowners and the instructions were straight forward for the most part. The thing we had the most trouble with was the magnetic and water strips. A little vague as to how to install them. It's obvious where they go, however, beware of installing the magnetic strips upside down...yes, there is a difference!!!
Date published: 2016-06-14
Rated 5 out of 5 by Ellen from Customer SupportWe love the product, however the thing that impressed us most, is Kelly Schultz. Your lead customer support. We had a problem, we sent her pictures, and she solved the problem for us and was very diligent and patient with us. Kelly Schultz should be commended.
Date published: 2016-12-07
Rated 5 out of 5 by bbqbuddies from Love it!!We installed our enclosure about a year ago. We tiled our shower and floor. Have had no problems at all. Because we have such hard well water, we wipe it down after each shower and it still looks new. Highly recommend this to anyone.
Date published: 2016-08-31
Rated 4 out of 5 by Bronxbuild from Nice Product, Great Customer ServiceWe bought this product via Amazon and upon receipt realized that the splash guard was missing. We contacted DreamLine and they promptly shipped out the replacement part. The shower looks great and is made of quality materials.
Date published: 2017-01-16
Rated 5 out of 5 by Rob L from Corner shower unitReplaced an old corner shower unit that had a lot of metal trim where mold could fester This Dreamliner unit is so clean and simple and is a good looking unit. Easy to clean
Date published: 2016-08-25
Rated 5 out of 5 by billy boy from Just installed door it was easy. It is a two person job very heavy glass. Directions are clear and accurate, work and looks great.
Is the glass treated on both sides, should the sticker be on the inside or outside of shower
Asked by: James 2017
Thank you for reaching out to DreamLine! The sticker for with the ClearMax logo indicates the side with the coating. This side should face into the shower. Hope this helps. We invite you to contact our DreamLine Customer Support Team at 866-731-2244 to discuss this further. We can also be reached by sending an email to firstname.lastname@example.org. Our hours of operation are 8am-7pm EST, Monday through Friday and Saturday from 9am-5pm EST. Thank you for considering DreamLine!
Answered by: DreamLine Support
Date published: 2017-03-09
Is the door swing direction optional (left/outswing vs right/outswing)?
Also, is there a side recommendation for mounting the shower head and valve to minimize getting wet while turning on the shower?
Asked by: JohnS
Great questions, JohnS! The Prism Shower Enclosure is designed to open outward only, but is is reversible and can be installed with the door hinges mounted on the left or the right. DreamLine recommends that you angle your shower head away from the moving panel to minimize getting wet while turning the shower on. Hope this helps. If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to email@example.com. Thank you for considering DreamLine!
Answered by: DreamLine Support
Date published: 2017-02-12
We recently purchased the DreamLine Prism 34 1/8 in. by 34 1/8 in. Frameless Pivot Shower Enclosure, Clear 3/8 in. Glass Shower, Chrome Finish shower and base. We need to get a replacement bottom anti-water strip, #13 on packing list. How can we order?
Asked by: Bubs
That is an easy fix! Please contact DreamLine Customer Support at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to send that bottom anti-water strip out to you. You may also send an email to firstname.lastname@example.org. Thank you for choosing DreamLine!
Answered by: DreamLine Support
Date published: 2016-12-16
What shower base model is appropriate fit for the DreamLine Prism 36 1/8 in. by 36 1/8 in. Frameless Pivot Shower Enclosure?
Asked by: Monty
Great question! The shower base that will work perfectly for the DreamLine Prism Shower Enclosure (36-1/8" x 36-1/8") is the DreamLine SlimLine Shower Base that is 38" by 38". The model number for that is the DLT-2038380. Pair this with a DreamLine Hydrotherapy Shower Panel and you will have a lovely, spa-like retreat in your bath! If you have any other questions, please contact the DreamLine Customer Support Team at 866-731-2244 or via email at email@example.com. We are available 8am to 7pm EST, Monday through Friday and Saturday from 9am to 5pm EST. Thank you for your interest in DreamLine!
The Installation Certification Program developed by DreamLine provides general education and training in connection with the installation of DreamLine products. This program cannot anticipate all physical and factual situations, which can only be gained through professional experience and judgment. DreamLine does not guarantee, warrant or endorse the methods, procedures and manner of work/services described or referred to in the educational and training materials, or any work or services performed by any individual person or business; all warranties are expressly excluded. Neither DreamLine nor its officers, directors, members, employees, instructors or agents shall be liable for any loss, damage or claim with respect to any work or services performed, whether or not it is based on the training and education programs. All such liabilities, including special, indirect or consequential damages, are expressly disclaimed and excluded.