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We bought this shower door system and installed it this weekend- the hinges do not seem to be strong enough to support the heavy door causing them to shift just enough to drop the door down a bit so it's not level. How do you fix this?
Asked by: Molly
Thank you for reaching out to DreamLine. We invite you to contact our DreamLine Customer Support Team at 866-731-2244 to discuss this further. We can also be reached by sending an email to firstname.lastname@example.org. We have technicians on hand that can help you with this. Our hours of operation are 8am-7pm EST, Monday through Friday and Saturday from 9am-5pm EST. We thank you for choosing DreamLine and look forward to helping you!
Answered by: DreamLine Support
Date published: 2017-07-18
Do the hinges stop at 90 degrees and what is the height of the door handle? I'm trying to figure out if the door or glass will hit my vanity.
Asked by: matt3752251
Great questions! The hinges on the Unidoor-X shower door open a little more than 90°. The bottom of the handle on the moving panel is 31-3/4" up from the threshold. Hope this helps. If you have any other questions, please contact the DreamLine Customer Support Team at 866-731-2244 or via email at email@example.com. We are available 8am to 7pm EST, Monday through Friday and Saturday from 9am to 5pm EST. Thank you for your interest in DreamLine!
Answered by: DreamLine Support
Date published: 2017-03-07
Where can I find a pan to go with this shower (D32914572R-04) that you can recommend?
Asked by: kyle
This is a great question. DreamLine strongly recommends that you install the appropriate base for your space, finish your walls with backer board and tile first. After your tile is up, only then should you measure and choose a shower door based on these finished, tile-to-tile measurements. DreamLine has shower doors sizes in just about every size and configuration that you can think of. We are certain that we will have a size that will work for you. To be very honest, it is easier to purchase a door to fit a space than it is to build a space to fit a door. DreamLine's Customer Support Team can be reached by phone at 866-731-2244 or by email at firstname.lastname@example.org and we will be happy to discuss this with you further. We are available M-F from 8am-7pm EST and Saturday from 9am-5pm EST. Please give us a call and we can help you. Thank you for your interest in DreamLine!
The Installation Certification Program developed by DreamLine provides general education and training in connection with the installation of DreamLine products. This program cannot anticipate all physical and factual situations, which can only be gained through professional experience and judgment. DreamLine does not guarantee, warrant or endorse the methods, procedures and manner of work/services described or referred to in the educational and training materials, or any work or services performed by any individual person or business; all warranties are expressly excluded. Neither DreamLine nor its officers, directors, members, employees, instructors or agents shall be liable for any loss, damage or claim with respect to any work or services performed, whether or not it is based on the training and education programs. All such liabilities, including special, indirect or consequential damages, are expressly disclaimed and excluded.