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The glass doors had ClearMax stickers on each door. I did not see this feature in the online descriptions and did not realize it was a standard feature. Can you tell me the features of ClearMax? What is the maintenance required for ClearMax?
Asked by: Rudy
The ClearMax coating helps to prevent the buildup of soap scum and water spots. As with all DreamLine shower doors, the best way to keep your shower door clear is to remove the water with a soft cloth or squeegee after showering. We recommend cleaning with a solution of mild liquid dish soap and warm water, rinsing and drying the panels well. If you have any other questions regarding maintenance fo your DreamLine Shower Door, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8 am-7 pm EST, Monday through Friday, and Saturdays from 9 am to 5 pm EST and will be happy to answer any questions you may have. You may also send an email to email@example.com. Thank you for choosing DreamLine!
Answered by: DreamLine Support Tech
Date published: 2017-01-17
I have a Mirage-X shower door and when it is fully closed there is an approximate 3-4" overlap between the fixed door and the sliding door. How can I clean that section?
Asked by: revsarah
We have not had a problem such as yours with the stickers not being removed at the time of installation. We encourage you to call our DreamLine Customer Support Team, to discuss this issue. Our technicians are available M-F, 8 am-7 pm EST and Saturday, 9 am-5 pm EST at 866-731-2244. You may also send us an email to firstname.lastname@example.org. Thank you so much for your Dreamline purchase.
Answered by: DreamLine Support Tech
Date published: 2016-12-29
we currently has a shower head on the left hand side and would like to order a sliding shower door that slides from the right? because our toilet is located on the same side of the shower head? is this going to be a problem?
Asked by: mimi
This is a great question and a situation that many customers have. The optimum situation is for the moving panel to be on the same side as your shower head since this keeps the water stream from your shower head from being directed at the overlap. Since your situation does not allow this, you may want to consider a bypass sliding shower door, which allows for both panels to move. The DreamLine Charisma Shower Door or the DreamLine Encore Shower Door are two of our most popular bypass models. If you have any other questions or would like to discuss your options further, please contact the DreamLine Customer Support Team at 866-731-2244 or via email at email@example.com. We are available 8am to 7pm EST, Monday through Friday and Saturday from 9am to 5pm EST. Thank you for your interest in DreamLine!
Answered by: DreamLine Support
Date published: 2016-11-17
what is the price and do you ship?
Asked by: scott
Thank you for your inquiry! You will have to check with one of our dealers/retailers for pricing. DreamLine does not sell direct to the consumer at this time. You are welcomed to click the "Where to Buy" link at the top of the page, put in your zip code and a list of dealers will come up for you. You can also place the model number that you are interested in into your browser search field and a listing of dealers will come up that way also. All of our product is shipped from our warehouse facility in Warminster, PA.
If you have any other questions or need advice before making your purchase, please do not hesitate to contact the DreamLine Customer Support Team at 866-731-2244. We are available 8am-7pm EST, Monday through Friday to answer any questions you may have. Thank you for your interest in DreamLine!
The Installation Certification Program developed by DreamLine provides general education and training in connection with the installation of DreamLine products. This program cannot anticipate all physical and factual situations, which can only be gained through professional experience and judgment. DreamLine does not guarantee, warrant or endorse the methods, procedures and manner of work/services described or referred to in the educational and training materials, or any work or services performed by any individual person or business; all warranties are expressly excluded. Neither DreamLine nor its officers, directors, members, employees, instructors or agents shall be liable for any loss, damage or claim with respect to any work or services performed, whether or not it is based on the training and education programs. All such liabilities, including special, indirect or consequential damages, are expressly disclaimed and excluded.