Rated 5 out of 5 by Naira from Naira DanielyanI love this modern frameless shower door. It's a beautiful product and your home feels like at five star hotel. Customer service very friendly and outgoing. They send me some parts without any hassle. I just send them the pictures and it was enought to get the parts within one week. It's very easy to maintain as well. The shower glass dose not keep any drops after simple drying the surface. Even my five years old having fun in the shower and drying the glass afterwards. Thanks to this company for great product and and amazing customer service!!!!!
Date published: 2017-08-01
Rated 5 out of 5 by jcm2016 from Beautiful Door!We're extremely happy with our Enigma-X tub door. The door is of outstanding quality, glides as smooth as silk, and is a real focal point of our newly renovated bathroom. The clear glass makes our small bathroom seem much larger than it is. I worked with our contractor on the install. You'll want to take your time with the install, follow the instructions and measure carefully. It's definitely a 2-person job since the glass panels are quite heavy. We configured our door to open on the end where the shower head is located and found that a small amount of water would splash through the gap under the sliding panel and puddle on the floor - probably due to our over-sized shower head. I contacted customer service and they were very friendly and helpful. They sent me a deflector strip to attach to the door bottom which solved the problem completely.
Date published: 2016-09-07
Rated 5 out of 5 by JWest from Awesome door, even better service and support!Bought the door and loved it. Had some complications due to improper installation (which was my fault) and have never been treated better. Andy was over the top helpful and I've personally never experienced this kind of service and support from any company I've dealt with on this level. Props to Dreamline for an amazing product and service.
Date published: 2017-09-13
Rated 5 out of 5 by LAL1 from Enigma shower doorThe door was installed on a complete remodel of our downstairs bathroom where we went from a fiberglass tub/shower enclosure to a tiled walk in shower. We selected this door because we thought it would give us higher end look in our remodel. We have had several comments on great the bathroom looks such as "it looks like a fancy hotel" or "it looks like remodel you would see on TV". The door has been installed for several months and opens and closes with ease. It is a solid and heavy door but not difficult to slide. I did install it with the help of a friend and it took approximately 5 hours for us to drill the holes (in ceramic tile), measure and remeasure bar length to make sure it would fit, etc. We followed the installation directions which were easy to understand. I do all my own remodeling and I would recommend anyone who decides to self install to download the instructions prior to purchasing to make sure the door will fit the size opening, the mounting studs are adequate and especially to make sure the mounting surfaces are perpendicular to the flooring or threshold.
Date published: 2016-08-17
Rated 5 out of 5 by PeaceMaker from Quality productI am very pleased with my new Dreamline- Enigma X. Great product and very classy. Makes my bathroom look high end. I highly recommend this product,,, 5 Stars !
Date published: 2017-03-28
Rated 5 out of 5 by smitty369 from Tremendous bathroom enhancement!!Guests are stunned and amazed at the beauty and smoothness of this new door. It really sets off the quality of the overall bath restoration.
Date published: 2016-08-20
Rated 5 out of 5 by Georgie porgie from Beautiful doorcost was more than I wanted to spend BUT was worth every cent Great looking door that operates smoothly
Date published: 2016-08-23
Rated 5 out of 5 by Bigcat from Missing partsThere was a part missing from my shower. Customer service was very helpful and resloved the issue
What is the height to the center of the upper guide rail from the top of the tub on a 61606210-07
Asked by: Choch
Thank you for your interest in DreamLine Shower Doors!
The tub height clearance for the Enigma-X tub door model that you referenced is approximately 58 1/8".
Again, thank you for your interest in DreamLine Shower Doors!
If you have any other questions, please contact a DreamLine PreSales Consultant at 866.731.2244, x468. We are available 9am-6pm EST, Monday through Friday and will be happy to answer any questions you may have. You may also send an email to firstname.lastname@example.org. Thank you for considering DreamLine!
Answered by: Dreamline Support 3
Date published: 2018-12-05
I'd like to install a DreamLine Enigma-X Frameless Sliding Tub Door. I have porcelain over cast iron tub. How is the door “Guide Block” installed on this type of tub?
Asked by: Gary123
Thank you for reaching out to DreamLine. The guide block is installed to your tub with a screw. It must be screwed down due to the size and weight of the product. Please reach out to your tub manufacturer regarding drilling into the tub.
If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to email@example.com or use our LiveChat feature on DreamLine.com. Thank you for considering DreamLine!
Answered by: DreamLine Support 1
Date published: 2018-06-14
I have the SHDR-61606210-07 shower door. The plastic strip is broken. How can I get this replaced?
Asked by: Suzanne1
Thank you for reaching out to DreamLine. Replacement parts are readily available through DreamLine Customer Support .DreamLine's Customer Support Team can be reached by phone at 866-731-2244 or by email at firstname.lastname@example.org. We are available M-F from 8am-7pm EST and Saturday from 9am-5pm EST. We are also available through LiveChat on the website. Thank you for choosing DreamLine.
Answered by: DreamLine Support 1
Date published: 2018-06-12
Our doors overlap by four inches when closed. The rubber seals on each door don’t meet and I cannot clean that space. How can this be adjusted?
Asked by: Swin54
Thank you for reaching out to DreamLine. You can remove the vinyl strips to clean the panels. Most customers use a soft cloth to clean the space between the panels.
The flanges on the vinyl strips are not designed to touch the opposing panels. If the strips were to touch the panels, this would create drag on the door and would make the door difficult to move.
If you have any other questions or would like to discuss this further, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to email@example.com or use our LiveChat feature on DreamLine.com. Thank you for choosing DreamLine.
Answered by: DreamLine Support 1
Date published: 2018-06-04
I just installed the bathtub shower door on 01/02/2018 and I had the same problem as of Yollie . If only the moving panel be adjusted to 3/8 in downward then there wouldn't be a water puddle on the bathroom floor right at the moving panel.
Asked by: Tam Dinh
I know there is no ajustment for plum but how much ajustment is there for level on the cam roller and the splash guard at the bottom .Thank you
Answered by: Widowmaker
Date published: 2018-02-21
I have the Enigma X Shower Door. I need to do a renovation and am wondering if I can use the Shower Door on a tub? I have the height to support the shower door, but is there a different type of installation required to move it to the tub?
Asked by: bathroom pains
Thank you for your question.The Enigma X Shower Door is designed and proportioned to be installed on a shower base. The Enigma X Shower Door can be installed on the tub but you will most likely be reaching up for the door handle. The installation will not change but it may look odd once installed. Model # SHDR-61606210 is designed and proportioned for a tub.
If you have any other questions, please contact the DreamLine Customer Support Team at 866-731-2244 or via email at firstname.lastname@example.org. We are available 8am to 7pm EST, Monday through Friday and Saturday from 9am to 5pm EST. Thank you for your interest in DreamLine!
Answered by: DreamLine Support 2
Date published: 2018-02-12
I’m having problems with my doors. I installed them and it looks great but it water started to leak out from the sliding door. Which door is suppose to going on the side of the shower head? The sliding or fixed door??
Asked by: Pabliko8
Thank you for your inquiry. DreamLine recommends the shower head be on the same side as the moving panel. We would urge you to call our DreamLine Customer Support Team at 866-731-2244 or send an email to email@example.com. We are available 8am to 7pm EST, Monday through Friday and Saturday 9am to 5pm EST. We would like the opportunity to help you with this issue.
Answered by: DreamLine Support 2
Date published: 2018-01-12
I purchased the shower door 2 months ago and I love them! My only problem is that if you are not extremely careful a lot of water leaks from the end of shower leaving a large puddle in the restroom. Is the anything I can do to fix issue?
Asked by: Yollie
I just posted the same problem and I think it's not the caulking issue. I think it's because the moving panel is about 3/8 inch short. If you can adjust it (the moving panel) downward for 3/8 inch, there wouldn't be water jumping (plashing) out.
The Installation Certification Program developed by DreamLine provides general education and training in connection with the installation of DreamLine products. This program cannot anticipate all physical and factual situations, which can only be gained through professional experience and judgment. DreamLine does not guarantee, warrant or endorse the methods, procedures and manner of work/services described or referred to in the educational and training materials, or any work or services performed by any individual person or business; all warranties are expressly excluded. Neither DreamLine nor its officers, directors, members, employees, instructors or agents shall be liable for any loss, damage or claim with respect to any work or services performed, whether or not it is based on the training and education programs. All such liabilities, including special, indirect or consequential damages, are expressly disclaimed and excluded.