DreamLine SHCM-2050 Hydrotherapy Shower Panel

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SHCM-2050 Shower Column is rated 2.3 out of 5 by 6.
Rated 3 out of 5 by from Decent Value I've been using this shower system for a little over a year. Installation was a breaze, water pressure is great, and I like the styling of the product. Unfortunately, a few weeks ago while I was using the overhead shower (which gives a great scalp massage) a heard a thud as if a suction had released. Water began pouring out of the right side of the shower head and it does not appear fixable. Fortunately, i can easily screw in another shower head of my choice so it is not a huge loss. In short, the set up of the system is great, the system looks great, but some of the parts will not last over long term use. I would buy it again. The price cannot be beat, but don't expect kohler quality.
Date published: 2011-04-30
Rated 1 out of 5 by from Dreamline shower system.. durability I bought this shower early 2011 and have been disappointed since I installed it. The thermostatic valve has never functioned as it should and the showerhead failed within 9 months of use. For the price I strongly recommend folks stay away from the shower system.i would have prefered to give it zero stars but that is not an option.
Date published: 2012-10-10
Rated 2 out of 5 by from Dreamline 2050 not so dreamy I purchased the Dreamline 2050 in April of 2011. Within three months, the temperature gauge no longer turned clockwise past 104 deg, forcing hot showers every time. When I called the company, I was told they didn't have the part, and it would take 4-5 weeks for them to get it. Given how much I paid for the shower column, months of too-hot showers is not what I signed up for.
Date published: 2012-01-11
Rated 5 out of 5 by from Amazing This product is just beautiful. My husband is not a plumber, but built us a tile shower and said this unit was very simple to install. I finally used it for the first time the other day and am very impressed. The only down side is that the top body sprayer cannot be used because of my height, it hits me in the face.The good thing is that it doesn't matter because of the many other options it offers. Love, love, love this!
Date published: 2012-02-22
Rated 2 out of 5 by from looks yes...durability??? worked greeat for 8 month, then handle is loose then shower head is no good.....
Date published: 2011-06-20
Rated 1 out of 5 by from Looks good but doesn't work! This shower system has not worked correctly since it was installed. We had to reinstall it 3 times already because it leaks. The valves are bad and they leak and the plastic tubing comes off of the valves. We had to buy clamps and try to clamp them back on. Very disappointed. Do not buy this product!
Date published: 2014-01-02
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need to know how to install

Asked by: issy
The DreamLine Hydrotherapy shower column should have come with an installation manual. If it did not, you will find a link to the installation manual on the product page for this shower column. We have also provided a link to the manual for you: http://dreamline.com/Installation_Manuals/SHCM_2050_MANUAL.pdf Hope this helps. If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to support@dreamline.com. Thank you for choosing DreamLine!
Answered by: DreamLine Support
Date published: 2017-03-04

Hello DreamLine, we need to replace the knob, hose and sprayer for the DreamLine SHCM-27180 unit. please advise where we can get the parts. thank you

Asked by: Helen Catania
Please contact DreamLIne Customer Support at 866-731-2244 and we will be happy to help you with this. We are available Monday through Friday from 8am-7pm EST and Saturday from 9am-5pm EST. You may also send an email to support@dreamline.com. Thank you for your inquiry. We look forward to helping you soon!
Answered by: DreamLine Support
Date published: 2016-09-08

I purchase a dreamline shower column similar to this one.  The only difference isvthus one has three controls, mine has five.  I need a water supply hose.  Mine is weak and breaking and the water is not flowing through.

Asked by: Faye
Thank you for your question! DreamLine Customer Support will be happy to help you with this. We have replacement hosing available for a nominal cost. Because we no longer make the model in the style that you have, the technician may ask for photos of the unit to verify that we have replacement parts available. Give the DreamLine Customer Support Team a call at 866-731-2244 or email us at support@dreamline.com and we will be happy to help you. We are available Monday through Friday from 8am-7pm EST and Saturday from 9am-5pm EST. We look forward to helping you with this!
Answered by: DreamLine Support
Date published: 2016-07-31

CAN THIS UNIT BE INSTALLED OUTDOORS FOR SUMMER USE

Asked by: ROBERT52
Thank you for your inquiry. DreamLine has not tested our Hydrotherapy Shower Panels for outdoor use. It has been designed, engineered, and is warrantied for indoor use only. Direct sunlight could adversely affect the unit. Unfortunately, I can not recommend this unit for outdoor use. If you have any other questions, please contact the DreamLine Customer Support Team at 866-731-2244 or by sending email to support@dreamline.com. We are available 8am-7pmEST, Monday through Friday and Saturday from 9am-5pm EST. Thank you for your interest in DreamLine!
Answered by: DreamLine Support
Date published: 2016-07-18

can the spray heads for the model shcm-2718 be replaced-nipples are broken after cleaning

Asked by: donna m
Donna, please call in to the DreamLine Customer Support Department at 866-731-2244 or email us at support@bathauthority.com regarding your replacement parts. We will be happy to help and get you the parts you need. Thank you for choosing DreamLine!
Answered by: DreamLine Support
Date published: 2016-02-26
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DreamLine SHCM-2050 Hydrotherapy Shower Panel

DreamLine SHCM-2050 Hydrotherapy Shower Panel