Enigma-Z Shower Enclosure is rated 5.0 out of 5 by 1.
Rated 5 out of 5 by Nnoynmy2boyz from Not seamless but satisfiedWe had a mishap during installation. No idea why the sliding part shattered while installing but it did. We called the company and they worked with us on a quick resolution and we are completely satisfied with this door. It's beautiful and makes our bathroom.
Is there a Installation Video for the SHEN-6234600
Asked by: Gee55
Thank you for your question Gee55! Unfortunately, DreamLine does not have any installation videos for any of our products at this time. You are welcome to contact DreamLine's Customer Support Team with any questions you may have regarding the installation. DreamLine's Customer Support Team can be reached by phone at 866-731-2244 or by email at firstname.lastname@example.org. We are available M-F from 8am-7pm EST and Saturday from 9am-5pm EST. Please give us a call and we can help you through any issue. Thank you for your interest in DreamLine!
Answered by: DreamLine Support
Date published: 2017-03-29
How would I purchase parts that are missing for the Enigma Enclosure ? Parts like the screws, the handle & rollers?
Asked by: JackieED
Thank you for reaching out to DreamLine! DreamLine Customer Support is available to help you get the replacement parts that you need. We can be reached by phone at 866-731-2244 or by email at email@example.com. Our hours of operation are 8am-7pm EST, M-F and 9am-5pm on Saturday. Thank you for choosing DreamLine! We look forward to helping you soon!
Answered by: DreamLine Support
Date published: 2017-02-16
Is there an installation PDF document online for this product?
Asked by: scion63
scion63, Thank you for your inquiry! If you go to the product page on our web site, there is a link to the installation manual on the Description page. (I don't think it was there when you asked your question originally, but we have fixed the problem.) If you have any other questions, please call the DreamLine Customer Support Team at 866-731-2244 or via email at firstname.lastname@example.org. We are available 8am-7pm EST, Monday through Friday to answer any questions you may have. Thank you for your interest in DreamLine and your question!
The Installation Certification Program developed by DreamLine provides general education and training in connection with the installation of DreamLine products. This program cannot anticipate all physical and factual situations, which can only be gained through professional experience and judgment. DreamLine does not guarantee, warrant or endorse the methods, procedures and manner of work/services described or referred to in the educational and training materials, or any work or services performed by any individual person or business; all warranties are expressly excluded. Neither DreamLine nor its officers, directors, members, employees, instructors or agents shall be liable for any loss, damage or claim with respect to any work or services performed, whether or not it is based on the training and education programs. All such liabilities, including special, indirect or consequential damages, are expressly disclaimed and excluded.