How important is the 1 3/8 Minimum Threshold Requirement. I ordered a SHDR-22327200-01. Mine is a 1 1/8 Threshold. Will it still be OK to install ?
Asked by: Luis1024
Thank you for reaching out to DreamLine. The 1-3/8" threshold minimum that we state in the Product Description is very important. This is the minimum amount of threshold space required for this shower door model and guarantees that you will be able to install the Flex Shower Door successfully. We do not recommend installing the Flex on a threshold smaller than this. DreamLoffers many other models that require a smaller threshold that could work for you. You may want to look at the Unidoor-X Shower Door or the Elegance Shower Door in your size range. If you have any other questions or need further assistance in choosing the correct shower door for your opening, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to email@example.com. Thank you for considering DreamLine!
Answered by: DreamLine Support
Date published: 2017-05-11
Is the chrome finish a true shiny silver or a brushed satin finish?
Asked by: Carol
Thank you for your question. Chrom is definitely a highly polished finish, nothing like our brushed nickel finish. Please enlarge the photos on your computer monitor to better see the finishes. If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to firstname.lastname@example.org. Thank you for considering DreamLine!
Answered by: DreamLine Support
Date published: 2017-03-09
The Top pivot of the door seems loose. Is there any way to tighten this pivot
Asked by: HenryD
Please contact the DreamLine Customer Support Line at 866-731-2244 or send an email to email@example.com. We would like the opportunity to help you with this issue. We are available 8 am to 7 pm EST, Monday through Friday and Saturday from 9 am to 5 pm EST. We are happy to help! Thank you for your interest in DreamLine!
The Installation Certification Program developed by DreamLine provides general education and training in connection with the installation of DreamLine products. This program cannot anticipate all physical and factual situations, which can only be gained through professional experience and judgment. DreamLine does not guarantee, warrant or endorse the methods, procedures and manner of work/services described or referred to in the educational and training materials, or any work or services performed by any individual person or business; all warranties are expressly excluded. Neither DreamLine nor its officers, directors, members, employees, instructors or agents shall be liable for any loss, damage or claim with respect to any work or services performed, whether or not it is based on the training and education programs. All such liabilities, including special, indirect or consequential damages, are expressly disclaimed and excluded.