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Is it possible to get a base with a custom-placed drain hole? My basement is already plumbed with a drain pipe, but it is only 11" from an exterior wall.
Asked by: RyanZ
Thank you for reaching out to DreamLine.
Unfortunately, we are unable to customize our bases in any way at this time. So sorry that it will not work for you. Should you need help choosing a shower door, we would be happy to help!
DreamLine's Customer Support Team can be reached by phone at 866-731-2244 or by email at email@example.com. We are available M-F from 8am-7pm EST and Saturday from 9am-5pm EST. We are also available through LiveChat on our website, dreamline.com. Thank you for your interest in DreamLine.
Answered by: DreamLine Support 1
Date published: 2018-03-12
I am in process of purchasing a rounded curtain rod to accommodate the 33" quarter round base. In looking at the technical drawings it shows a measurement of R21 5/8 . What does that mean?
Asked by: Paul
Thank you for reaching out to DreamLine. The R(21 5/8") shown in the technical drawings of the 33"x33" Quarter Round base pertains to the radius of the base.
If you have any other questions, we invite you to contact our DreamLine Customer Support Team at 866-731-2244 or via email at firstname.lastname@example.org. We are available 8am-7pm EST, Monday through Friday and Saturday from 9am to 5pm EST and are happy to help.
Answered by: DreamLine Support
Date published: 2017-12-26
Can I get the clear glass door kit that works with this 38x38 base and not the frosted? I want my tile work to be seen and not obscured by frosted glass.
Asked by: jdmuir
The Prime shower enclosure and base is available as a kit. The kit with the 38" by 38" shower base is DL-6703-01CL. This Prime model has clear glass so the beauty of your tile work will show through for you to enjoy! If you have any other questions, please contact the DreamLine Customer Support Team at 866.731.2244. We are available 8am-7pm EST, Monday through Friday, and Saturdays from 9am to 5pm EST and will be happy to answer any questions you may have. You may also send an email to email@example.com. Thank you for considering DreamLine!
Answered by: DreamLine Support
Date published: 2017-07-24
what is the MEASURE inside the shower base of the 33x33
Asked by: basil
Great question. The inside of the base is approximately 867 sq.inches. If you have any other questions, please contact the DreamLine Customer Support Team at 866-731-2244 or via email at firstname.lastname@example.org. We are available 8 am to 7 pm EST, Monday through Friday and Saturday from 9 am to 5 pm EST and are happy to help you. Thank you for your interest in DreamLine!
Answered by: DreamLine Support Tech
Date published: 2017-03-07
What is the area of the 33x33 neo round base?
Asked by: Phil
Unfortunately, DreamLine does not have those figures readily available. If you would like to discuss this further, please contact the DreamLine Customer Support Team at 866-731-2244 or via email at email@example.com. We are available 8am-7pmEST, Monday through Friday and Saturday from 9am-5pm EST. Thank you for your interest in DreamLine and for your question.
The Installation Certification Program developed by DreamLine provides general education and training in connection with the installation of DreamLine products. This program cannot anticipate all physical and factual situations, which can only be gained through professional experience and judgment. DreamLine does not guarantee, warrant or endorse the methods, procedures and manner of work/services described or referred to in the educational and training materials, or any work or services performed by any individual person or business; all warranties are expressly excluded. Neither DreamLine nor its officers, directors, members, employees, instructors or agents shall be liable for any loss, damage or claim with respect to any work or services performed, whether or not it is based on the training and education programs. All such liabilities, including special, indirect or consequential damages, are expressly disclaimed and excluded.